Psychological Safety, Crew Certification, and the Economics of Welfare with Susanne Justesen

What's the difference between R&D and Innovation? Lomar Labs has the answer

Stylianos Papageorgiou of Lomar Labs joins Nick and Raal to explain how a ship owner can help maritime startups move from promising prototypes to usable technology. The conversation covers the Compass programme, onboard testing, energy transition, autonomous systems, seafarer engagement, and why innovation only matters when it solves operational problems. CHAPTERS * 00:27 Introduction to Stylianos Papageorgiou and Lomar Labs * 01:24 Lomar’s 50-year history and appetite for change * 02:42 Episode partner: GTT Marine * 03:21 Why Lomar built its own venture lab * 09:35 Using a changing fleet as a testbed * 11:34 How Lomar Labs works with startups * 14:08 Choosing problems worth solving * 16:14 Building the Compass programme * 17:56 R&D, innovation, and procurement * 20:38 The three pillars: technical risk, commercial readiness, and funding * 25:40 Portfolio focus: future of work, energy, and emissions * 29:47 Testing technology on ships without overwhelming operations * 31:09 Seafarer feedback and onboard experimentation * 33:41 What makes a startup worth backing * 37:22 Commercialisation, pricing, and market realities * 39:15 Regulation, timing, and the energy transition * 46:46 Future of work at sea * 49:45 Autonomous navigation and alarm overload * 51:10 Signal Fusion, behavioural data, and human judgement * 53:27 Automated audit trails and the limits of measurement * 54:01 The long-term vision for Lomar Labs * 55:56 How shipping can better support innovation * 58:23 How startups and shipping companies can reach Lomar Labs This episode begins with Stylianos Papageorgiou, managing director of Lomar Labs, drawing a sharp line between R&D and innovation: one creates knowledge, the other turns it into viable businesses. It is a useful distinction for shipping, where promising technology often struggles to survive contact with operational reality. Nick and Raal explore why Lomar built its own venture lab rather than joining an accelerator or investing through a fund. Stylianos explains how the Compass programme gives startups structured access to ships, crews, class, flag, and commercial feedback — without demanding exclusivity, discounted first units, or shared IP. The conversation moves from model to mechanics: technical de-risking, commercial readiness, funding pathways, and the floating laboratory Lomar uses to test modular technology onboard without disrupting day-to-day operations. There is also a clear focus on seafarers, who are not treated as passive subjects of innovation but as critical users whose feedback can shape whether a product works. The episode closes on regulation, energy transition, autonomous systems, and founder discipline. Stylianos argues that startups should solve problems shipping genuinely values, not simply wait for regulation to force adoption. For shipowners, the lesson is equally pragmatic: innovation needs managed risk, real assets, and enough patience to let useful ideas mature. EPISODE PARTNER This episode of Undocked is brought to you by GTT Marine. The Great Integration, a new report from Danalec and Thetius, looks at how fragmented systems are eroding decision quality across shipping — and what owners can do about it. Learn more at gttmarine.fr [http://gttmarine.fr].

Posidonia, AI Hype and the Technologies Shipping Is Actually Buying

This week,  Raal and Nick catch up as Posidonia 2026 gets into full swing. With Nick reporting live from Athens and Raal experiencing Posidonia FOMO from afar, the conversation explores what’s really happening beneath the headlines. From the explosion of AI messaging across the exhibition floor to the technologies that are quietly moving from concept to commercial reality, this episode separates hype from substance. They discuss why governance is becoming the defining challenge for AI adoption, how simulation technology is reaching new levels of realism, why condition-based maintenance may finally be having its moment, and what recent industry deals tell us about the future direction of maritime software. Along the way, they examine why alternative fuels seem to have disappeared from centre stage and what has replaced them as shipping's immediate priority. Chapters 00:00 Live from Posidonia: Raal's missing, Nick's roaming 02:00 AI everywhere: genuine innovation or marketing necessity? 05:00 What separates serious AI solutions from AI wrappers 09:00 From ideas to products: when does innovation become commercial reality? 12:00 Why shipping only solves problems when they become unavoidable 14:00 Hot or Not: the technologies dominating Posidonia 2026 17:00 Alternative fuels are out. Vessel performance is in. 18:00 Simulation technology is getting frighteningly realistic 23:00 Why great simulations don't always need great technology 26:00 AI governance moves from theory to business priority 28:00 Kaiko's acquisition and what it says about maritime software consolidation 38:00 Condition-based maintenance may finally be ready for prime time 41:00 Why inspections are becoming valuable data sources 44:00 Looking ahead to Bergen Shipping Conference This episode is brought to you by KVH. Delivering resilient connectivity, data, and insights to keep maritime operations connected, informed, and moving, wherever you are. Learn more at kvh.com [http://kvh.com].

Why Resilience is Becoming More Important Than Efficiency in 2026

Nick and Raal reunite after weeks on the road to discuss the growing pressures reshaping shipping: geopolitical instability, seafarers operating in conflict zones, AI-driven decision-making, and the fragility of global supply chains. The conversation explores why resilience — operational, human, and digital — is rapidly overtaking efficiency as shipping’s defining priority. CHAPTERS * 00:00 A long-overdue hosts-only episode * 01:39 IMEC and “People at the Helm” * 04:21 Seafarers in conflict zones * 07:27 Real-time information and crew psychology * 10:34 Geopolitics and rerouted supply chains * 15:33 Decision-making under pressure * 19:11 Welfare support and trust in AI * 21:59 Voyage optimisation and supervised automation * 30:15 AI adoption gaps onboard * 35:25 Maritime AI and fragmented data * 46:02 Vendor lock-in and cloud dependency * 55:50 Digital twins and organisational knowledge * 01:02:19 Email overload and operational culture EPISODE SHOWNOTES Nick and Raal return for a rare hosts-only conversation following several weeks of conferences, travel, and near-misses in airports and hotels. The discussion opens with reflections from IMEC’s “People at the Helm” conference, where shipowners, unions, welfare organisations, and employers gathered to discuss the realities facing seafarers in an increasingly unstable world. A major theme throughout the episode is geopolitics and what it now means for maritime operations. From the Red Sea to the Strait of Hormuz, the pair explore how conflict risk is reshaping assumptions around global trade, crewing, and operational resilience. They discuss the uncomfortable reality that merchant seafarers are increasingly exposed to direct geopolitical risk while supply chains continue to rely on globally fragmented ownership, flags, and labour models. The conversation then turns toward resilience — not just in trade routes, but in people and decision-making. Nick and Raal examine how rerouted voyages, longer sailing distances, and constant operational pressure are changing the demands placed on crews. That leads into a wider discussion around training, fatigue, welfare support, and whether existing maritime frameworks were ever designed for the level of disruption now facing the industry. The second half of the episode focuses on AI, voyage optimisation, and the “human in the loop” problem. Drawing on recent research into RPM optimisation and supervised automation, Nick explains why sophisticated AI recommendations often fail to translate into operational behaviour onboard. Workload, alarm fatigue, fragmented systems, and competing priorities all contribute to the growing execution gap between software and shipboard reality. The episode closes with a broader discussion about digital infrastructure, vendor lock-in, and AI-enabled organisational knowledge. From cloud dependency to digital twins, Nick and Raal explore how maritime businesses may eventually codify operational judgement and experience — while questioning how much human expertise can truly be replicated by machines. EPISODE PARTNER This episode of Undocked is brought to you by Lloyd’s Maritime Academy. The future of shipping is being shaped right now — from AI and decarbonisation to digital operations. Lloyd’s Maritime Academy offers forward-looking courses designed to help maritime professionals build practical expertise for the industry ahead. Download the 2026 here. [https://informaconnect.com/lloyds-maritime-academy/]

Psychological Safety, Crew Certification, and the Economics of Welfare with Susanne Justesen

Raal Harris speaks with Susanne Justesen of the Global Maritime Forum about the evolution of the All Aboard Alliance and a new industry effort to establish transparent, independently verified crew welfare standards. The conversation explores fatigue, psychological safety, data ownership, commercial incentives, and why shipping must move beyond minimum compliance toward measurable human sustainability. * 01:22 Susanne Justesen on joining maritime and the role of GMF * 04:20 How the Global Maritime Forum drives industry collaboration * 07:00 The origins and evolution of the All Aboard Alliance * 11:15 Why crew welfare, diversity and safety are interconnected * 14:45 Maritime exceptionalism and lessons from other sectors * 18:05 Sustainable crewing guidelines and sharing best practice * 22:10 Moving from self-assessment to measurable transparency * 25:00 New welfare standards, benchmarking and certification plans * 28:10 Aligning commercial incentives with crew welfare * 31:15 Charterers, retailers and the challenge of transparency * 34:00 Human data, AI and concerns around surveillance * 38:00 Learning from what works rather than only failures * 41:00 What happens next for the Alliance and its standards work * 44:00 Closing remarks EPISODE SHOWNOTES Recorded live from the IMEC People at the Helm conference in Southampton, Raal Harris sits down with Susanne Justesen, Human Sustainability Director at the Global Maritime Forum, to discuss the next phase of the All Aboard Alliance and the industry’s growing focus on measurable crew welfare standards. The conversation begins with Susanne’s route into maritime from the world of innovation and diversity advisory work, before unpacking the role GMF plays in convening senior leaders across shipping’s value chain to tackle problems that regulation alone has struggled to solve. From there, the discussion turns to the origins of the All Aboard Alliance and how its initial focus on diversity, equity and inclusion has evolved into a broader effort to improve living and working conditions at sea. Susanne explains why fatigue, safety, psychological wellbeing and inclusion cannot be treated as separate issues, and why the industry needs clearer ways to identify what “good” actually looks like onboard. A major focus of the episode is the Alliance’s newly launched initiative to develop independently verifiable crew welfare standards. Susanne outlines plans for global benchmarking, transparency around operational indicators, and certification models that could eventually help charterers, financiers and cargo owners distinguish between vessels based not only on technical performance, but also on the conditions experienced by crews. The conversation also explores the economics behind welfare investment, the risks of fragmented customer-led regulation, and the growing importance of human-centred operational data. Raal and Susanne discuss AI, fatigue monitoring, psychological safety, and the tension between useful insight and intrusive surveillance. The episode closes with a wider reflection on culture change in shipping: why the industry often focuses too heavily on failures, and why meaningful progress may come faster by studying vessels and operators where things are already working well. EPISODE PARTNER This episode of Undocked is brought to you by IEC Telecom. IEC Telecom delivers fully integrated multi-orbit connectivity solutions for maritime and offshore operations, combining LEO and GEO networks into seamless, reliable systems at sea. Learn more at iec-telecom.com [https://iec-telecom.com/]

FuelEU Pooling, Carbon Markets, and Regulatory Fragmentation with Friederike Hesse

Zero44 founder Friederike Hesse joins Undocked to unpack the operational reality of maritime decarbonisation compliance. From FuelEU pooling and EU ETS accounting to the unintended consequences of CII, the discussion explores how regulation is reshaping commercial shipping — and why software is rapidly becoming essential infrastructure for managing complexity. * 00:38 Introducing Friederike Hesse and Zero44 * 02:15 From startups and consulting into maritime * 04:34 Lessons from scaling Homeday * 07:36 Why maritime decarbonisation became a software problem * 11:25 Breaking down EU ETS and FuelEU * 15:06 FuelEU pooling and compliance markets * 19:06 Early operational impacts of regulation * 21:09 Why spreadsheets are no longer enough * 24:34 Building Zero44 product-by-product around regulation * 31:17 Paying penalties versus optimising compliance * 35:32 Regulatory uncertainty and the IMO net zero framework * 40:43 Fragmented global regulation and UK ETS * 43:06 Women, networks, and inclusion in maritime * 47:56 Building a mixed maritime-tech startup team * 50:11 What comes next for Zero44 EPISODE SHOWNOTES This week on Undocked, Nick and Raal are joined by Friederike Hesse, founder and CEO of Zero44, to discuss the rapidly growing complexity of maritime decarbonisation compliance — and why software is becoming central to how shipping companies operate. The conversation begins with Friederike’s route into shipping from economics, consulting and Berlin’s startup ecosystem, before unpacking how Zero44 emerged from the wave of regulation arriving in European shipping from 2023 onwards. What started as a tool for monitoring CII risk has evolved into a broader platform for managing EU ETS, FuelEU Maritime and increasingly complex commercial carbon strategies. The discussion explores the mechanics behind FuelEU pooling, the emergence of private carbon marketplaces, and why compliance is becoming a commercial optimisation exercise rather than a simple reporting obligation. Friederike explains how operators are balancing fuel costs, penalties, charterparty agreements and voluntary carbon markets — often simultaneously — and why spreadsheets are no longer sufficient to manage the interdependencies involved. Nick and Raal also examine some of the unintended consequences of regulation, including distorted operational behaviour under CII, while discussing the industry’s growing adoption of biofuels and the increasing fragmentation of regional carbon regimes, including UK ETS and potential future national systems. The episode closes with a broader conversation about building technology companies in maritime, the challenge of regulatory uncertainty, and the social dynamics of an industry still heavily shaped by traditional networks and relationship-building. EPISODE PARTNER This episode is brought to you by Lloyd’s Maritime Academy. With students in more than 185 countries, Lloyd’s Maritime Academy provides industry-recognised maritime education designed for professionals across shipping, trade and logistics. Click here to learn more. [https://informaconnect.com/lloyds-maritime-academy/]