Verticals: A Weekly Biz Show

Why Voice AI Could Change Software Forever | Mike Droesch

43 min ¡ 27 de may de 2026
Portada del episodio Why Voice AI Could Change Software Forever | Mike Droesch

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Everyone thinks AI will change software through chat. But the biggest shift might actually happen through voice. Because when humans stop typing and start talking to AI naturally, the amount of context, emotion, and real-world data flowing into software explodes. And that changes everything. In this episode of Verticals, Mike Droesch from Bessemer Venture Partners breaks down why voice AI is becoming one of the most important layers in vertical software. And we also go deep on what is actually happening inside the Voice AI boom: -Why voice agents are finally good enough to use in production -How AI voice infrastructure became a massive opportunity -Why regulated industries like healthcare and insurance are adopting faster than expected They also unpack the biggest debates in AI right now: -Is Voice AI becoming a commodity? -Where will defensibility actually come from? -Why evals, workflow ownership, and data flywheels matter more than ever If you are building in AI, SaaS, healthcare, fintech, or customer support, this episode is one of the clearest breakdowns of where Voice AI is headed next. 🎬 TIMESTAMPS 00:00 Why Voice AI could transform software forever 03:15 The infrastructure powering the Voice AI boom 06:04 Why healthcare and finance are adopting Voice AI fast 11:15 The hidden moat behind Voice AI platforms 15:34 Why humans still matter in AI voice workflows 19:45 Voice AI use cases nobody saw coming 24:26 The real future of AI interfaces 29:11 Which Voice AI markets are overcrowded… and which aren’t 34:41 How AI pricing models are changing software economics 37:53 What investors actually look for in AI startups now 41:32 The biggest mistake Voice AI founders make 42:55 Why owning the entire workflow matters 📃 TOPICS 1. Voice AI & AI Voice Agents 2. Vertical AI & Vertical SaaS 3. AI Infrastructure & Developer Platforms 4. Healthcare AI, Fintech AI & Regulated Industries 5. The Future of AI Interfaces & Conversational Software

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31 episodios

episode The New Rules for Building Vertical AI | Kyle Lui artwork

The New Rules for Building Vertical AI | Kyle Lui

The biggest problem in AI isn't building the product.It's staying relevant six months later.Models improve every month. New competitors appear every week. And switching costs are lower than most founders want to admit.So what actually creates a moat?In this episode of Verticals, Luke and Nic sit down with Kyle Liu from Bling Capital to break down the new rules for product-market fit, market sizing, and defensibility in the AI era.They also cover:-Why AI-native companies are growing faster than SaaS ever did-Why some of the best opportunities now look “too niche” for traditional VC-How AI is changing org charts, hiring, and management itselfIf you are building, investing, or trying to understand where vertical AI is actually headed, this is a sharp tactical breakdown of what matters now(and what probably won’t matter anymore).👉 FOLLOW KYLE LUILINKEDIN ➡️ https://www.linkedin.com/in/kylelui 👉 FOLLOW LUKE SOPHINOSX ➡️ https://x.com/lukesophinosLINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/👉 FOLLOW NIC POULOSX ➡️ https://x.com/picnoulosLINKEDIN ➡️ https://www.linkedin.com/in/npoulos/NEWSLETTER ➡️ https://insights.euclid.vc/🎬 TIMESTAMPS:00:00 Intro03:26 The frameworks top investors use to spot breakout startups07:19 What product-market fit actually means now13:12 Why “AI services” are changing software economics18:05 The hardest question in AI24:36 The hidden advantage of routing across multiple models31:04 Are AI models becoming a commodity?35:47 How AI companies tap into labor budgets39:16 Why “too niche” markets might become massive in AI40:23 Will vertical AI become winner-take-all like SaaS?45:14 The biggest mistake investors are making right now52:21 The niche AI market that surprised even their LPsIf you enjoyed this episode, drop a comment and hit subscribe so you don’t miss what’s next!

3 de jun de 202653 min
episode Why Voice AI Could Change Software Forever | Mike Droesch artwork

Why Voice AI Could Change Software Forever | Mike Droesch

Everyone thinks AI will change software through chat. But the biggest shift might actually happen through voice. Because when humans stop typing and start talking to AI naturally, the amount of context, emotion, and real-world data flowing into software explodes. And that changes everything. In this episode of Verticals, Mike Droesch from Bessemer Venture Partners breaks down why voice AI is becoming one of the most important layers in vertical software. And we also go deep on what is actually happening inside the Voice AI boom: -Why voice agents are finally good enough to use in production -How AI voice infrastructure became a massive opportunity -Why regulated industries like healthcare and insurance are adopting faster than expected They also unpack the biggest debates in AI right now: -Is Voice AI becoming a commodity? -Where will defensibility actually come from? -Why evals, workflow ownership, and data flywheels matter more than ever If you are building in AI, SaaS, healthcare, fintech, or customer support, this episode is one of the clearest breakdowns of where Voice AI is headed next. 🎬 TIMESTAMPS 00:00 Why Voice AI could transform software forever 03:15 The infrastructure powering the Voice AI boom 06:04 Why healthcare and finance are adopting Voice AI fast 11:15 The hidden moat behind Voice AI platforms 15:34 Why humans still matter in AI voice workflows 19:45 Voice AI use cases nobody saw coming 24:26 The real future of AI interfaces 29:11 Which Voice AI markets are overcrowded… and which aren’t 34:41 How AI pricing models are changing software economics 37:53 What investors actually look for in AI startups now 41:32 The biggest mistake Voice AI founders make 42:55 Why owning the entire workflow matters 📃 TOPICS 1. Voice AI & AI Voice Agents 2. Vertical AI & Vertical SaaS 3. AI Infrastructure & Developer Platforms 4. Healthcare AI, Fintech AI & Regulated Industries 5. The Future of AI Interfaces & Conversational Software

27 de may de 202643 min
episode Nic Gets Put in the Hot Seat: What’s Actually Happening in Vertical AI? artwork

Nic Gets Put in the Hot Seat: What’s Actually Happening in Vertical AI?

Everyone wants to build an AI company right now.But most founders are asking the wrong question.The real challenge isn’t building AI.It’s building something defensible once everyone else has access to the same models.In this episode of Verticals, the tables turn.Nic joins Vignesh Ravikumar and Brendon Schmidt from Sierra Ventures for a deep dive into what it actually takes to build and invest in vertical AI today.Nic shares lessons from nearly 15 years investing in vertical software and AI and explains why the biggest opportunities in AI aren’t just about models… they’re about workflows, distribution, and defensibility.They unpack the biggest shifts happening right now:-Why vertical AI is evolving faster than SaaS ever did-How AI-native startups are attacking incumbents-Why “speed” alone is not a moatAnd they tackle the biggest debate in tech right now:Is SaaS actually dying… or are we just watching a new generation of winners emerge?Watch until the end to find out! #verticals #startup #ai #entrepreneurship #businessideas 👉 FOLLOW VIGNESH RAVIKUMARLINKEDIN ➡️https://www.linkedin.com/in/vravikumar1 👉 FOLLOW BRENDON SCHMIDTLINKEDIN ➡️https://www.linkedin.com/in/brendonschmidt/👉 FOLLOW LUKE SOPHINOSX ➡️ https://x.com/lukesophinosLINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/👉 FOLLOW NIC POULOSX ➡️ https://x.com/picnoulosLINKEDIN ➡️ https://www.linkedin.com/in/npoulos/NEWSLETTER ➡️ https://insights.euclid.vc/🎬 TIMESTAMPS:00:00 Intro03:01 The shift from vertical SaaS to vertical AI08:18 How AI is changing the founder profile12:24 Why customer discovery matters more than ever18:55 How vertical AI startups beat incumbents28:14 Why “speed” is NOT a moat34:28 The rise of AI services businesses39:35 The vertical AI sectors investors want most42:39 How founders should position their company49:25 Is contrarian investing still alive in venture?58:59 The biggest mistakes founders make early on01:09:12 Is SaaS actually dying?If you enjoyed this episode, drop a comment and hit subscribe so you don’t miss what’s next!

20 de may de 20261 h 14 min
episode The Hidden Weakness of AI That Most Founders Ignore | Jacob Sandry artwork

The Hidden Weakness of AI That Most Founders Ignore | Jacob Sandry

In high-stakes industries, 99% accurate is the same as wrong. That last 1% is the entire business. In renewable energy, a single mistake can delay projects by months… or kill them entirely. That’s exactly what Jacob Sandry saw while deploying over $3B into renewable energy projects at Goldman Sachs. 60% of projects were delayed. 30% were canceled altogether. Not because the technology didn’t work… but because the process was chaos. In this episode of Verticals, Jacob breaks down how Euclid Power is building the operating system for renewable energy — using AI, structured workflows, and human expertise to solve the “last messy mile” of energy development. They unpack why vertical AI works differently in regulated, mission-critical industries: -Why AI alone isn’t enough when mistakes have real consequences -How humans-in-the-loop become a competitive advantage -Why trust, compliance, and domain expertise matter more than model quality They also go tactical on what is working right now: -Why services + AI can outperform pure SaaS in vertical markets -How to price against labor budgets instead of software budgets -Why unstructured data is the biggest opportunity in enterprise AI If you are building in AI, energy, healthcare, construction, or any industry where accuracy and trust matter more than speed, this episode is a masterclass in vertical AI. 👉 FOLLOW JACOB SANDRY LINKEDIN ➡️ https://www.linkedin.com/in/jacobsandry/ 👉 FOLLOW LUKE SOPHINOS X ➡️ https://x.com/lukesophinos LINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/ NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/ 👉 FOLLOW NIC POULOS X ➡️ https://x.com/picnoulos LINKEDIN ➡️ https://www.linkedin.com/in/npoulos/ NEWSLETTER ➡️ https://insights.euclid.vc/ 🎬 TIMESTAMPS: 00:00 Intro 01:55 The hidden bottleneck nobody talks about 05:01 From “alternative energy” to a $3B investment strategy 10:13 Why AI services work better than pure SaaS here 18:46 The multiplayer workflow behind billion-dollar projects 21:03 Why AI still struggles with the “last 1%” 31:37 Selling into industries where mistakes aren’t allowed 44:47 Is regulation actually a moat in AI? 47:20 Why energy could become the biggest AI opportunity of all 49:19 The long-term vision

13 de may de 202652 min
episode If AI Does ALL The Work… What Are You Even Selling? | David Haber artwork

If AI Does ALL The Work… What Are You Even Selling? | David Haber

If AI can do the work… why are we still valuing software like it only sells tools?And if the real opportunity isn’t software (but labor) are we about to underestimate the biggest companies of this cycle?In this episode of Verticals, Luke and Nic sit down with David Haber, General Partner at Andreessen Horowitz, to break down why vertical AI is fundamentally changing how businesses are built, and why this shift could be bigger than SaaS itself.David explains why AI-native companies aren’t just selling software — they’re replacing labor. And how that single shift unlocks markets that were previously too small to matter.They unpack the new playbook for vertical AI:-Why TAM is no longer software spend, it’s labor-How messy inputs like email, fax, and voice are becoming billion-dollar wedges-Why AI-native companies are turning services businesses into high-margin softwareThey also explore what actually creates defensibility in this new world:-Why owning workflows and outcomes matters more than ever-How proprietary data compounds into a real moat-Why market structure is more important than market sizeAnd they go deep on the biggest strategic question:If AI owns the workflow, the data, and the outcome… Do you even need to charge for the system of record?If you are building, investing, or trying to understand where AI is actually creating value, this is one of the clearest breakdowns of what comes next.👉 FOLLOW DAVID HABERX ➡️ https://x.com/dhaberLINKEDIN ➡️ https://www.linkedin.com/in/haber/👉 FOLLOW LUKE SOPHINOSX ➡️ https://x.com/lukesophinosLINKEDIN ➡️ https://www.linkedin.com/in/lukesophinos/NEWSLETTER ➡️ https://www.newsletter.lukesophinos.com/👉 FOLLOW NIC POULOSX ➡️ https://x.com/picnoulosLINKEDIN ➡️ https://www.linkedin.com/in/npoulos/NEWSLETTER ➡️ https://insights.euclid.vc/🎬 TIMESTAMPS:00:00 Intro01:28 Why the SaaS-AI shift is bigger than it looks07:09 Why “small markets” suddenly become massive10:06 The 3 ways to attack legacy software15:10 Why incumbents still have an advantage18:02 The real risk (and opportunity) in the AI era27:31 The messy inbox wedge (email, fax, voice)34:31 Why unstructured data is the biggest opportunity40:43 Voice, context, and the future of enterprise data44:15 The biggest mistakes vertical AI founders make45:28 The next wave: financial services, healthcare, industrial AI📃 Topics:1. Vertical AI vs SaaS2. AI replacing labor vs software tools3. System of record vs AI workflows4. AI services vs software margins5. Defensibility in AI startups6. TAM expansion through automation

6 de may de 202648 min