Visionary Voices

Nancy Millan - 4.5+ Google Reviews ..through Engaged Leadership

20 min · 19 de jun de 2026
Portada del episodio Nancy Millan - 4.5+ Google Reviews ..through Engaged Leadership

Descripción

The Honorable Nancy Millan describes the transformative leadership engagement and accountability model that has aligned the Hillsborough Tax Collector's Office with the community - producing dramatic improvements in Google Review ratings from 2.5 to better than 4.5 for each of it's locations (on a 5 point scale.)

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episode April Frank - On Emotional Intelligence artwork

April Frank - On Emotional Intelligence

IQ might get you in the door -- but emotional intelligence? That’s what runs the room. Leaders who stand out are not the loudest -- they are the most aware. They realize that emotions drive decisions and …. decisions shape lives. April Frank, President of Innovative Edge, Inc. located in Boca Raton, Florida, dives into the associated skills that quietly make a difference – … • the real power behind managing emotions, reading, understanding and influencing people – • the skill you can build to start responding like a pro --- winning without saying a word. Innovative Edge specializes in organizational training and consulting in emotional intelligence, leadership development, managing change, strategic planning, team effectiveness, effective communication, conflict resolution and resilience.

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