Your CRM Is Lying to You: The Truth About AI in Automotive

How AI Is Reshaping Auto Sales Training (Part 2) | Zach McVicker of Onboardian

What if you could onboard a new hire and get them to full sales effectiveness in just 36 days? In Part 2 of our conversation with Zach McVicker, founder of Onboardian, we dive deeper into how A.I. is revolutionizing dealership training, onboarding, and employee retention. From AI-driven roleplay and digital scoreboards to the power of centralized data and real-time coaching insights—this episode is packed with actionable knowledge for anyone in auto retail. Zach doesn’t just talk theory—he walks us through the exact tools, systems, and mindset shifts that modern dealerships need to stay competitive. If you manage a team, run a dealership, or care about using technology to unlock human potential, this one’s for you. 🎙 Topics Covered: * Why onboarding shouldn’t take 3–6 months anymore * Using AI to identify skill gaps and personalize training * How digital performance data leads to real accountability * The future of roleplay coaching and AI-driven learning * Retention, culture, and giving your people a true runway 💡 If you missed Part 1 of the interview, you can catch it here: [link to Ep. 5] 🔗 Learn more about Onboardian: https://onboardian.com 📖 Follow Zach on LinkedIn for new articles: https://www.linkedin.com/in/zachary-mcvicker — If you got value from this episode, make sure to: 👍 Like 🔔 Subscribe 📤 Share with your GM or dealership team 💬 Drop a comment below with your favorite takeaway! #AutoRetail #SalesTraining #Onboarding #AIInBusiness #ZachMcVicker #Onboardian #WhatThePrompt #CarSales #AutoIndustry #LeadershipDevelopment #AIForTraining

Before the Handshake: How AI and License Plate Data Are Changing the Car Dealership Game

What if your dealership could know a customer’s interests, credit range, and car history before they even shake your hand? In this episode of What the Prompt?, we’re joined by the team from Capture DS — the pioneers behind an AI-driven platform using license plate recognition (LPR), behavioral targeting, and real-time data to transform automotive retail. We break down how they’re replacing outdated spray-and-pray tactics with hyper-personalized outreach, boosting service traffic, increasing sales efficiency, and making marketing actually work for the people selling cars. 🚘 Topics covered include: * How LPR cameras turn plates into data-driven insights * Personalized walk-arounds using ChatGPT & behavioral segments * Predictive marketing based on 600+ customer attributes * Real-time CRM/DMS integrations and AI-triggered workflows * Why your dealership might already be behind Whether you’re a GSM, GM, F&I Manager, or vendor — this episode gives you an inside look at how tech and data are changing the floor forever. 🔗 Subscribe, rate, and share if you’re ready to stop guessing and start selling smarter. #AutomotiveAI #CarSalesTech #CaptureDS #AutoRetail #WhatThePrompt

How Europe Sells Cars (vs. the U.S.) | Auto Retail & AI with Ned Nedialkov

Why do U.S. and European dealerships operate so differently? And how is AI reshaping the global auto retail landscape?In this episode of *What The Prompt?*, 25-year auto industry leader Ned Nedialkov (former BMW Sales Director, Lithia GM, and founder of Alterra.BG) joins us to break down global dealership culture, tech gaps, and what most sales teams are still getting wrong.🚘 Here's what we dive into:• Why European car sales feel slower - but may be more personal• How AI is (and isn’t) being used in CRM + DMS systems globally• Commission vs. flat pay - which sales model actually wins?• The "Agency Model": Will manufacturers kill the dealership?• Ned’s new tech platform disrupting Bulgarian retail: Alterra.BG👀 Prompt of the Day: *Build what works in real life, not just what looks good in a demo.*👉 Subscribe for weekly episodes on the future of AI, auto, and customer experience.🔗 Learn more: https://alterra.bg🎧 Listen on Spotify & Apple Podcasts: [Insert Links]📢 Let us know in the comments — is the U.S. ahead, or is Europe just different?#AutoRetail #CarSales #AI #WhatThePrompt #DealershipTraining #AutomotiveCRM

Your CRM Is Lying to You: The Truth About AI in Automotive

In this episode of What The Prompt?, Michael Rodriguez sits down with Todd Smith, CEO of QoreAI, to break down the real state of artificial intelligence in automotive retail. From CRMs that fail to deliver, to lead quality myths, to why most AI tools are just “smarter spreadsheets,” this conversation hits where it matters: dealership performance. Todd reveals what a true System of Intelligence looks like, and why data hygiene is the #1 priority for any dealer looking to future-proof their business. Whether you’re a GM, GSM, or vendor building for the auto space, this episode is your prompt to stop guessing—and start knowing. What You’ll Learn: ✅ Why most CRMs are stuck in the past ✅ What “AI as a co-pilot” really means ✅ How to prioritize leads using real buying signals ✅ The truth about lead quality, personas, and marketing ROI ✅ Why your data is probably lying to you—and how to clean it up ✅ What QoreAI is actually doing under the hood (no fluff) Timestamps: 00:00 Unpacking AI in the Automotive Industry 02:11 Building the Brain of the Dealership 05:43 AI as a Co-Pilot, Not a Replacement 09:25 Transforming Customer Interactions with AI 13:09 Predicting Customer Behavior with Data 19:51 The Importance of Data Hygiene 25:19 QoreAI: A System That Thinks 26:56 Leveraging Data for Customer Insights 31:02 Understanding Lead Quality and Customer Behavior 37:48 Debunking AI Myths in Automotive Retail 43:01 Preparing for an AI-Driven Future 49:21 The Importance of Data Hygiene in AI Implementation 🔗 Subscribe to What The Prompt? Where real car people talk real AI—weekly. 👉 Subscribe & hit the bell so you never miss a drop. #AI #AutomotiveRetail #CRMHacks #LeadScoring #WhatThePrompt #ToddSmith #QoreAI #AutoTech #DealershipInnovation

Why Auto Training Fails — and How AI + Leadership Can Fix It

Why does traditional auto training fall flat — and how can dealerships actually fix it? In Episode 002 of What The Prompt?, Michael Rodriguez sits down with Zach McVicker, CEO of Onboardian, to explore why most dealership training is broken and how AI-powered coaching, emotional intelligence, and real leadership can change everything. We talk: ✅ Why 80% of salespeople fail to get proper onboarding ✅ What makes auto leaders ineffective (and how to fix it) ✅ How Onboardian is using AI + video roleplay to create confident, high-performing teams ✅ The real reason dealerships struggle with retention ✅ What leadership really means in modern automotive retail Whether you’re a GM, internet director, sales manager, or trainer — this is a wake-up call. 🚨 Auto training isn’t dead. It’s just outdated. 🎧 Watch now and transform how your team learns, grows, and wins. 👉 Subscribe for real conversations on AI, auto retail, and dealership leadership. 📲 Full episode on YouTube, Spotify, and Apple Podcasts 🔗 All links: https://linktr.ee/autointelliai [https://linktr.ee/autointelliai] #AutoTraining #AutomotiveLeadership #DealerTraining #AIinAuto #EmotionalIntelligence #WhatThePrompt #Onboardian #AutomotiveIntelligence #AutoRetail #CarSalesTraining