Where Innovation Happens by Tim Rowe
Back in episode 11 of Where Innovation Happens, I took a slight departure from the main focus of this podcast — the places and spaces where people innovate — to explore a process that matters deeply for every innovation company: how to select amazing people to join your team. ⠀ At the time, I mentioned that I would publish the conversation in two parts. ⠀ Part 1 (episode 11) focused on how to decide who to interview based on the candidates who apply. In other words, it was about resume review and the first stage of candidate evaluation. ⠀ This episode is the promised Part 2. It focuses on how to conduct great interviews. ⠀ Our guest host again is CIC’s Global Head of HR, Karina Wozniak. Our expert guest this time is CIC’s CEO, Denyse Medlenka. Denyse came up through CIC’s HR function earlier in her career, so she knows this topic from many angles: as an HR leader, as a manager, and now as CEO. ⠀ These episodes use CIC’s own approach to candidate selection and interviewing as the example for explaining our philosophy. CIC is widely viewed as building unusually strong teams, so we hope that sharing some of our practices will be useful to founders, managers, and hiring teams building their own organizations. ⠀ A key message in this episode is that hiring is one of the most important things any manager does. ⠀ That may sound obvious, but it is easy to underestimate just how much a single hiring decision can shape a team, a culture, and an organization’s ability to do its work. A great hire can make people feel, almost immediately, that they cannot remember how the team functioned without that person. A poor hire can create rework, slow everyone down, and damage the trust of the team. ⠀ Denyse explains how CIC looks for evidence of values, experience, potential, and “horsepower.” She also explains why the best interviews are not about whether someone sounds impressive in theory. They are about whether the candidate can show what they have actually done. ⠀ One theme we find especially important is the difference between values fit and familiarity. Too often, “fit” can become a vague way of saying that someone feels familiar, comfortable, or similar to the existing team. Denyse and Karina talk about why that is dangerous, and why strong hiring means looking for people who can thrive in the culture while also adding something the team does not already have. ⠀ Karina and Denyse also discuss behavioral interviewing, how to ask better follow-up questions, how to understand the real meaning behind a line on a resume, and why interviewers should listen carefully not only to what candidates say, but also to what they do not say. ⠀ The conversation gets very practical. Denyse shares red flags to watch for, including lack of curiosity, speaking negatively about former employers without reflection, and an inability to describe a real mistake and what was learned from it. She also talks about reference checks, work samples, evaluating early-career candidates, and the challenge of balancing high standards with openness to potential. ⠀ At the heart of the conversation is a simple idea: hiring should be evidence-based. ⠀ We should not make excuses for missing evidence because we like someone. We should not confuse confidence with competence. And we should not rely on vague impressions when the stakes for the team are so high. ⠀ This episode is especially useful for founders, managers, hiring teams, HR leaders, and anyone building an organization where culture and performance both matter. Innovation communities depend on great people. Great people come from thoughtful, disciplined hiring. ⠀ Featured guest: Denyse Medlenka, CEO of Cambridge Innovation Center (CIC) ⠀ Guest host: Karina Wozniak, Global Head of HR at CIC
19 episodios
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