A CU Seat at the Table

Episode 18: Main street lending

Truliant Federal Credit Union’s Anderson Langford joins the show to highlight the power of business lending. He discusses the value of SBA loan programs, how business lending impacts the community, and why credit unions should make it a “core competency.”  In the show  Anthony Demangone, Chief Membership and Engagement Officer, America's Credit Unions   Anderson Langford, Chief Credit Officer, Truliant Federal Credit Union  Resources  Get involved with advocacy efforts [https://www.americascreditunions.org/advocacy/actions-you-can-take]  Stay up to date on the latest news affecting credit unions [https://www.americascreditunions.org/news-media]  View our 2026 events lineup [https://www.americascreditunions.org/events-and-training/2026-events]  Join America’s Credit Unions Councils [https://www.americascreditunions.org/councils]  Guest Bio  Anderson Langford joined Truliant in 2018 and currently serves as Chief Credit Officer, bringing more than two decades of experience across regulatory, financial services, and executive leadership roles. His background spans credit underwriting, enterprise and operational risk management, and lending strategy at both financial institutions and regulatory agencies.  In his role, Langford is responsible for Truliant’s credit risk and enterprise risk management functions, including underwriting for consumer, member business services, and SBA lending, as well as compliance, Bank Secrecy Act oversight, and collections. His work focuses on balancing strong risk management practices with member access, growth, and long‑term organizational stability.  Before joining Truliant, Langford served in multiple leadership roles at the Federal Deposit Insurance Corporation (FDIC), including Supervisory Examiner, Loan Review Specialist, and Case Manager, where he worked closely with financial institutions to strengthen risk management and operational effectiveness. Earlier in his career, he held executive and senior leadership positions at several financial institutions, leading lending divisions, overseeing branch and regional operations, and helping establish a wholly owned subsidiary.  Langford holds a Bachelor of Business Administration in Finance from Kennesaw State University.

Episode 17: Get to know our chief advocate

America’s Credit Unions Chief Advocacy Officer Kathleen Coulombe joins the show in her first week on the job to discuss what led her to credit unions, her experience in advocacy, and her approach to influence policymaking.  In the show  Anthony Demangone, Chief Membership and Engagement Officer, America's Credit Unions   Kathleen Coulombe, Chief Advocacy Officer, America’s Credit Unions  Resources  Get involved with advocacy efforts [https://www.americascreditunions.org/advocacy/actions-you-can-take]  Stay up to date on the latest news affecting credit unions [https://www.americascreditunions.org/news-media]  View our 2026 events lineup [https://www.americascreditunions.org/events-and-training/2026-events]  Check out more on Federal Home Loan Banks [https://fhlbanks.com/]  Guest Bio  Kathleen Coulombe is the Chief Advocacy Officer of America’s Credit Unions. She joined the association from the American Council of Life Insurers (ACLI), where she served as Senior Vice President, Federal Relations, leading engagement on a broad range of public policy issues impacting financial security. Previously, she oversaw ACLI’s retirement security portfolio as Vice President and Principal Deputy of Federal Relations.   Earlier in her career, Kathleen held roles spanning state and federal government and association advocacy, including positions with the Nevada Governor’s Office, the Department of Defense, and the Society for Human Resource Management (SHRM), where she managed federal tax, retirement, and benefits policy.   She holds a Bachelor of Arts in Political Science from the University of Nevada, Las Vegas, and a Master of Public Policy from George Washington University. Kathleen is the Immediate-Past President of Women in Government Relations and has served on multiple boards. She lives in Arlington, Virginia, with her husband and four children.

Episode 16: Credit union survey says...

Leading pollsters Brock McCleary and Keith Frederick join the show to talk about a recent consumer survey’s findings and how credit unions can leverage the data to create influence.   In this episode  Anthony Demangone, Chief Membership and Engagement Officer, America's Credit Unions   Brock McCleary [https://www.harperpolling.com/brock]. Owner, Harper Polling  Keith Frederick [https://www.frederickpolls.com/#about-me], Owner, FrederickPolls  Resources  Check out the survey [https://americascus.widen.net/s/vhps2fbjkc/acu-poll-memo.-nov-2025-national-consumer-pulse8]  Register for Congressional Caucus [https://www.americascreditunions.org/events-training/conference/congressional-caucus] and GAC 2027 [https://www.americascreditunions.org/events-training/conference/governmental-affairs-conference]  Stay up to date on the latest news affecting credit unions [https://www.americascreditunions.org/news-media]  View the rest of our 2026 events lineup [https://www.americascreditunions.org/events-and-training/2026-events]

Episode 15: Exclusive extras from GAC 2026 keynotes

All of the keynote speakers from the 2026 Governmental Affairs Conference join the podcast to talk about leadership, culture, storytelling, trends, and more. In this episode  Anthony Demangone, Chief Membership and Engagement Officer, America's Credit Unions   Kindra Hall [https://www.kindrahall.com/], Wall Street Journal bestselling author; former Chief Storytelling Officer, SUCCESS Magazine  Brené Brown [https://brenebrown.com/about/], research professor and #1 New York Times bestselling author  Adam Grant [https://adamgrant.net/about/biography/], organizational psychologist at Wharton, bestselling author of Think Again, and host of the podcasts WorkLife and Re:Thinking  Rohit Bhargava [https://rohitbhargava.com/about/], Wall Street Journal bestselling author, trend curator, and host of the Non-Obvious Show podcast  Resources  Check out a recent New York Times article [https://www.nytimes.com/2026/03/15/arts/brene-brown-adam-grant-podcast.html] on Brown and Grant’s relationship  Register for Congressional Caucus [https://www.americascreditunions.org/events-training/conference/congressional-caucus] and GAC 2027 [https://www.americascreditunions.org/events-training/conference/governmental-affairs-conference]  Stay up to date on the latest news affecting credit unions [https://www.americascreditunions.org/news-media]  View the rest of our 2026 events lineup [https://www.americascreditunions.org/events-and-training/2026-events]

Episode 14: Serving the next generations

Michigan State University Federal Credit Union (MSUFCU) Chief Engagement Officer Ami Iceman joins the show to talk about how MSUFCU serves younger generations. She also discusses trends she sees with younger generations and provides insight into how credit unions can best serve them.  In this episode   Anthony Demangone, Chief Membership and Engagement Officer, America's Credit Unions   Ami Iceman, Chief Experience Officer, Michigan State University Federal Credit Union  Resources  View credit union stories on the America’s Credit Unions Blog [https://www.americascreditunions.org/blogs/americas-credit-unions]  Stay up to date on the latest news affecting credit unions [https://www.americascreditunions.org/news-media]  View our 2026 events lineup [https://www.americascreditunions.org/events-and-training/2026-events]  Guest Bio  Ami Iceman joined Michigan State University Federal Credit (MSUFCU) in 2019 where she serves as Chief Experience Officer. A committed mentor, Iceman oversees over 115 employees across the Digital Experience, User Experience, eServices, Marketing, and Research Departments. She leads her teams through the rapidly changing digital landscape forming critical alignments with the Innovation and Digital Service teams. Iceman thrives on finding creative ways to move concepts to reality resulting in an enhanced member experience across all digital channels. Through her leadership, she has helped MSUFCU surpass $8 Billion in assets and serve over 386,000 members.