As The World Churns

Customer Success and Sales: How to align for the best outcome

Join guest Markus Rentsch to learn how to handle the sales to CS and handoff and make sure you're delivering quick wins for your customers. Reducing churn early on is the name of the game.

We’re not support! Getting everyone aligned around CS as a strategic function

Join Mike Cardona on this week's episode of As The World Churns as we discuss the difference between customer success and support.

We’re growing - now what? Ways CS teams can accommodate more customers

Join Founder, CEO and Leadership Coach from 30 Day Leadership, Nils Vinje. We're talking all things scaling.

All about value: Moving CSMs from pitching features to selling solutions

Guest panelist Brian Nicholls joins host Justin Rubner to discuss what he's learned from his time at UserIQ and leading a customer success team.

Making renewals simple: How analytics and reporting can help seal the deal

Join CS expert Guy Rahamim for a discussion about all things analytics and how it leads to renewals.