Behind the Building

Episode 5: Liliana Roman

Liliana Roman, owner of Roman Facility Services, shares her journey from managing accounts to owning her own business. She discusses the challenges of staffing, the importance of clear scope of work, and the significance of clear communication in cleaning contracts. Liliana emphasizes the value of treating employees and subcontractors with respect and fairness, and shares advice for newcomers in the industry. Takeaways * The journey from managing accounts to owning a business * The importance of clear communication and clear scope of work in cleaning contracts https://www.linkedin.com/in/liliana-r-83baa6183/ [https://www.linkedin.com/in/liliana-r-83baa6183/]

Episode 4: DigiMEP

The conversation with DigiMEP delves into the challenges faced in the HVAC industry, highlighting the lack of quality control and the evolution of the industry. It explores the untold story of HVAC systems, the genesis of HVAC problems, and the starting line of the life cycle. The comparison with the automotive industry and the three-legged stool in HVAC are also discussed, providing valuable insights into the industry's dynamics and shortcomings. The conversation delves into the revolutionary impact of digital transformation in HVAC diagnostics and measurements, highlighting the importance of proper system setup on energy efficiency. It also explores the carbon impact of improper system setup, the role of AI in HVAC, and the importance of baseline data. Additionally, it discusses the target audience and provides contact information for further engagement. Takeaways * HVAC Challenges * Lack of Quality Control * Industry Evolution Digital transformation in HVAC * Impact of proper system setup on energy efficiency DigiMEP Website [https://www.digimep.com/] DigiMEP USA Today Article [https://www.usatoday.com/story/special/contributor-content/2026/02/27/from-outdated-analog-methods-of-hvac-repairs-to-a-complete-digital-transformation-the-creation-of-hv/88899631007/] DigiMEP LinkedIn [https://www.linkedin.com/company/digimep/] Keith Jackson LInkedIn [https://www.linkedin.com/in/keith-jackson-0663156?miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAEdNw4BJbkSFqyCekZA5Qw1JArOF4qMzkE&lipi=urn%3Ali%3Apage%3Acompanies_company_people_index%3Bc739c152-b83e-44cd-af1b-50fda3d82e03] Patrick Davis LinkedIn [https://www.linkedin.com/in/patdiofteam?miniProfileUrn=urn%3Ali%3Afs_miniProfile%3AACoAAAYtRNUBeWCvO9JAVSKlNXwJyYlGMdEd_8A&lipi=urn%3Ali%3Apage%3Acompanies_company_people_index%3Bc739c152-b83e-44cd-af1b-50fda3d82e03]

Episode 3: Joseph Gilliland

Most companies continue to rely on outdated, reactive safety protocols—until accidents happen. Joe Gilliland, a seasoned HSE leader with 27 years of experience, reveals how embracing innovative safety technologies is transforming workplaces from risky to resilient. From drones that scan warehouses and roofs to AI-powered robotic dogs conducting confined space inspections, Joe shows how these breakthroughs are saving lives and reducing costs. You'll discover: how cutting-edge tools like autonomous robots and smart glasses are making hazardous jobs safer; the importance of proactive pre-planning in risk mitigation; and why safety should be viewed as an investment, not a cost. Joe shares real-world examples from pharmaceutical manufacturing, roofing, and warehouse logistics—highlighting the huge payoff of front-loading safety tech in budget and performance. The stakes couldn't be higher. Failing to adapt means more injuries, costly downtime, and missed opportunities to protect your most valuable asset—your people. This episode is essential for leaders, safety professionals, and industry innovators eager to stay ahead of the curve. If you're motivated by purpose, driven by safety, and ready to leverage technology for a safer tomorrow, this conversation will challenge your mindset and inspire transformative change. Prepare to see safety through a smarter lens—and gain insights that could redefine your strategy. Joe Gilliland is the US Senior Director of HSE at Sanofi, leading safety innovations across top pharmaceutical manufacturing sites. His expertise bridges safety science, behavioral change, and emerging tech, positioning him at the forefront of industry evolution. Excellent for anyone interested in future-proofing their safety programs, integrating AI and robotics into daily operations, or simply understanding how technology is shaping the next era of workplace safety.

Episode 2: Arianna DeVoe

Arianna DeVoe, a Facilities Operations Manager at Harvard Medical School, shares insights into the challenges and responsibilities of her role, emphasizing the importance of proactive maintenance and effective communication. She also discusses the role of technology, including AI, in facilities management and the significance of leadership and preparedness in emergency situations. The conversation covers the importance of continuous learning, the value of soft skills, and the role of facilities managers as liaisons between various stakeholders. It also emphasizes the significance of building trust and relationships in the industry. Takeaways * Proactive maintenance is crucial for preventing emergencies and ensuring the smooth operation of buildings. * Effective communication and clear expectations are essential for successful facilities management. Continuous learning is essential * Soft skills are crucial for success Chapters * 00:00 Introduction and Role Overview * 09:15 AI and Soft Skills in Facilities Management * 16:08 The Importance of Effective Communication * 21:27 Leadership and Education in Facilities Management * 26:33 The Role of Facilities Managers as Liaisons https://www.linkedin.com/in/arianna-devoe-1836876a/ [https://www.linkedin.com/in/arianna-devoe-1836876a/]

Episode 1: Buck Rasmussen

Most people are living on autopilot, unaware that their true power lies in embracing discomfort and owning their effort. Buck Rasmussen’s journey from NFL dreams to overcoming personal trauma reveals a simple but profound truth: mastery begins with relentless self-trust and clarity of purpose. When you stop comparing yourself to others and focus solely on your own growth, incredible breakthroughs become possible. In this episode, Buck shares raw, inspiring stories—from battling injuries that threatened his football career to confronting mental health struggles that nearly broke him. You’ll discover how his experiences shaped his core belief: your purpose is rooted in resilience, grit, and the continuous pursuit of self-improvement. Buck breaks down the leadership principles he learned from Tom Brady and Bill Belichick—emphasizing clear expectations, discipline, and leading by example. We also explore practical lessons for high-performing teams, whether in sports, sales, or business. Buck reveals how trust, effort, and the willingness to do the hard things separate champions from the rest. You’ll learn why focusing on what you can control—and pushing beyond your limits—are the keys to sustaining long-term success. This episode is perfect for anyone feeling stuck, overwhelmed, or searching for meaning in their pursuits. Buck’s authenticity and vulnerability serve as a powerful reminder: your greatest strength is the willingness to start over, to own your journey, and to help others do the same. If expanding your resilience and purpose is on your agenda, hitting play is a no-brainer. Buck Rasmussen is a former NFL player, business leader, and motivational speaker known for his no-nonsense approach to leadership and mental toughness. His story of reinvention and purpose-driven living makes this episode a must-listen. https://www.buckrasmussen.com/ [https://www.buckrasmussen.com/] https://www.linkedin.com/in/buckrasmussen01/ [https://www.linkedin.com/in/buckrasmussen01/] https://www.facebook.com/epicjourneybuckrasmussen [https://www.facebook.com/epicjourneybuckrasmussen] https://x.com/BuckRasmussen01 [https://x.com/BuckRasmussen01]