Critical Careers

The People Who Shape Our Careers

In this episode of the Critical Careers podcast, Joyce Wady welcomes Kelly Phillips to explore the role that mentorship, allyship and community have played in shaping her career in data centres and digital infrastructure. Kelly shares how her earliest work experiences — from growing up in a family business to working on cruise liners — taught her resilience, adaptability, high standards and the importance of connecting with people. She reflects on the moment a manager recognised her natural ability in business development, how that relationship became a long-term mentorship, and why trust-based relationships have continued to guide her career path. The conversation looks at the difference between being managed and being mentored, the importance of being challenged by people who believe in your potential, and how allies can open doors and help you be seen. Kelly also discusses stepping into senior leadership, why she continues to seek mentorship even at C-suite level, and how she now uses mentoring as a core part of her own leadership style. At the heart of the episode is a powerful message about paying it forward: when someone opens a door for you, the best way to repay it is to open the next one for someone else. “Mentors help you grow, allies help you be seen.” — Kelly Phillips -----Key Takeaways - Early career experiences can shape long-term strengths, even before you recognise them yourself. - Kelly’s background in a family business and cruise liners helped her develop resilience, adaptability, customer service skills and the ability to connect with people. - A single moment of recognition from the right person can completely change how someone sees their own potential. - Business development is not just a process — it is about people, trust, relationships and long-term value. - Mentorship and management are different: management focuses on the task, while mentorship invests in potential. - Growth often happens when someone you trust pushes you beyond your comfort zone. - Allies and mentors play different roles: mentors help you develop, while allies help open doors and create visibility. - Senior leaders still need mentorship, especially when stepping into new responsibilities or unfamiliar markets. - Kelly’s leadership style is rooted in mentoring: guiding people to find their own answers, build confidence and own their decisions. - Supporting the next generation means being available, giving honest feedback, opening networks and helping others find their place. - Real change happens when people continue the cycle of support by paying it forward. -----To learn more about Critical Careers, or to get involved with the Critical Careers community, head to the Critical Careers website or search “Critical Careers”. Thank you to our founding partner, Kao Data, and our season sponsors: CBRE, AVK, JLL, Eversheds Sutherland, and Mace Construct.

Rewriting the Rules of Data Centre Investment

In this episode of the Critical Careers podcast, Joyce Wady welcomes Blanka Thibault, founder of TechHer Capital, to discuss the investment side of the data centre industry.  With AI driving unprecedented demand for digital infrastructure, the conversation explores why investment and boardroom decision-making remain areas where women are still underrepresented. Blanka shares her journey from real estate and finance into data centres, her experience working on hyperscale investment strategy, and why she believes women have a vital role to play in shaping where, how, and by whom future infrastructure is built.  Blanka discusses the founding of TechHer Capital, her ambition to bring together a women-led team capable of building and managing a data centre from conception to operation, and why curiosity, conviction and grit are essential in such a fast-changing industry.   “Really being courageous in this industry is the most important thing” - Blanka Thibault, TechHer Capital   ----- Key Takeaways  - Data centre investment has shifted from traditional real estate thinking to complex infrastructure decision-making.   - AI demand is accelerating capital deployment, but data centres require far more than funding alone.   - Grid capacity, procurement, community engagement, technical expertise and operator reputation are all critical to successful data centre development.   - Real estate is only one small part of the challenge when investing in data centres.   - The investment side of the industry remains a closed network, and women often face barriers to accessing decision-making rooms.   - More stringent definitions of women-owned and women-led companies are needed to move beyond token representation.   - Community, networking and grassroots initiatives can help women build confidence and visibility in the sector.   - Different perspectives create new ways of approaching infrastructure, funding and project delivery.   - Courage, curiosity, conviction and grit are essential qualities for anyone looking to build a career in digital infrastructure.   - Blanca’s long-term ambition is to help deliver a women-led data centre project in Europe, from concept through to operation.    ----- To learn more about Critical Careers, or to get in touch, head to the Critical Careers website or search “Critical Careers”.  Thank you to our founding partner, Kao Data, and our season sponsors: CBRE, AVK, JLL, Eversheds Sutherland, and Mace Construct.

How Great Leaders Build Connection

Recorded in front of a live audience at CBRE's Southwark Street office, this episode of Critical Careers brings together three senior leaders in the data centre industry: Eve Mcilvaney (Yondr Group), Lisa Duignan (Turner & Townsend), and Caroline Manzor (CBRE). Together, they explore what it truly means to lead high-performing teams in a fast-paced, mission-critical industry. The conversation delves into belonging, trust, and authenticity in leadership, as well as the realities of managing pressure, chaos, and constant change. Drawing on personal career experiences, the panel reflects on how inclusive cultures are built—and why calm, empathy, and clear communication are essential in environments where everything feels urgent. The panellists also discuss the challenges women continue to navigate in leadership roles, from unconscious bias to burnout, and why mental wellness, empowerment, and work-life balance must be prioritised for the next generation. Mentorship, allyship, and leading by example emerge as critical drivers of sustainable change within the industry. “Belonging means everything. It means I can be myself, speak up, and feel safe—and everybody deserves that in their career.” - Eve Mcilvaney, Yondr Group ----- Key Takeaways - A strong sense of belonging is foundational to high-performing teams. - Effective leadership in data centres requires calm, consistency, and emotional intelligence. - Managing chaos is a core skill in fast-paced, mission-critical environments. - Trust is built through honesty, visibility, and leading by example. - Empowering teams means stepping back and allowing others to lead. - Listening is one of the most underrated and impactful leadership skills. - Women continue to face conscious and unconscious bias in the workplace. - Mental wellness and burnout prevention need greater focus across the industry. - Switching off and respecting boundaries improves long-term performance. -Mentorship, allyship, and authenticity are key to supporting the next generation of leaders. -----To learn more about Critical Careers, or to get in touch, head to our website: www.critical-careers.kaodata.com, or search "Critical Careers".Learn more about our series sponsor, CBRE, at www.cbre.com

Women Driving Tomorrow's Infrastructure

This episode of Critical Careers brings together three women steering digital infrastructure at the highest level: Elvira van Bruggen (Microsoft), Kirsty Harrower (Norton Rose Fulbright), and Deborah Shaw (Apatura). Together, they explore the diverse paths that led them into the sector, the challenge of building for an uncertain and fast-moving future, and the realities of power, regulation, and rapid AI-driven growth. They also discuss why storytelling, public understanding, and clear communication are essential to earning societal trust.  The panelists emphasise the need for more women in the industry and the unique qualities they bring, advocating for mentorship and support for the next generation.  "It doesn't matter what you do, what your background is, there's always something that you can do [...] if you're willing to keep learning and keep growing" - Elvira van Bruggen, Microsoft. ----- Key Takeaways - Diverse backgrounds contribute to the richness of the data center industry. - The industry is fast-paced and requires constant adaptation. - Legal frameworks often lag behind technological advancements. - Community engagement is crucial for successful data centre projects. - Power availability is a significant challenge for data centres. - Data centres are essential for modern life and infrastructure. - Education is key to dispelling myths about data centres. - Empathy and creativity are valuable traits women bring to leadership. - Mentorship and support for women in the industry are vital for growth. ----- To learn more about Critical Careers, or to get in touch, head to our website: www.critical-careers.kaodata.com, or search "Critical Careers". Learn more about our series sponsor, CBRE, at www.cbre.com

Women in Engineering

In this episode, Joyce Wady welcomes Andrea Stosic (NTT Global Data Centres) and Dame Dawn Childs (Pure Data Centres) onto the podcast to discuss their work in engineering. The conversation explores the common misconceptions surrounding engineering, emphasising the diverse roles within the field that go beyond traditional hands-on or design work. It highlights the importance of understanding the various pathways in engineering careers and the opportunities available for different skill sets. ----- Key Takeaways People often misunderstand what engineering truly encompasses. Engineering is not just about hands-on work or design. Management and process navigation are crucial aspects of engineering. Opportunities in engineering can suit a wide range of personalities and skills. The perception of engineering is often limited to stereotypes. Understanding the breadth of engineering roles can attract more talent. Engineers can work in various capacities beyond fixing or designing. The engineering field is diverse and inclusive of different skill sets. Encouraging a broader view of engineering can help in career choices. ----- To learn more about Critical Careers, or to get in touch, head to our website: www.critical-careers.kaodata.com, or search "Critical Careers". Learn more about our series sponsor, CBRE, at www.cbre.com