DMN One-on-One Podcasts

One on One: Sara Spivey Discusses Customer Agnosticism

19 min · 13 dec 2019
aflevering One on One: Sara Spivey Discusses Customer Agnosticism artwork

Beschrijving

What's next after omnichannel? As CMO at Braze [https://www.braze.com/], Sara Spivey knows well the way marketers cover all the bases to reach customers anywhere and everywhere. Just don't lose sight of the customer, and most of all context. Data can give marketers insights about what a customer needs or is looking for. Unfortunately, the insight could be on-topic but acted upon at the wrong time. A channel agnostic approach, outlined here in a discussion with DMN's Chris Wood, helps marketers avoid what Spivey calls "message fails."

Reacties

0

Wees de eerste die een reactie plaatst

Meld je nu aan en word lid van de DMN One-on-One Podcasts community!

Probeer gratis

Probeer 14 dagen gratis

€ 9,99 / maand na proefperiode. · Elk moment opzegbaar.

  • Podcasts die je alleen op Podimo hoort
  • 20 uur luisterboeken / maand
  • Gratis podcasts

Alle afleveringen

265 afleveringen