Omslagafbeelding van de show Hospitality Decoded By Laurent A. Voivenel

Hospitality Decoded By Laurent A. Voivenel

Podcast door Laurent A. Voivenel

Engels

Business

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Over Hospitality Decoded By Laurent A. Voivenel

Hosted by Laurent A. Voivenel, a seasoned hotelier with three decades of experience, Hospitality Decoded is your go-to podcast for deep insights into the world of hospitality. From operational excellence and human capital to industry disruptions and the future of travel, this podcast unpacks the latest trends and strategies shaping the sector. While technology and AI continue to evolve, Laurent believes that people will always remain at the heart of hospitality. Tune in for expert knowledge and thought-provoking perspectives on the ever-changing hotel landscape.

Alle afleveringen

5 afleveringen

aflevering 18 Brands, 1 Vision: Swiss-Belhotel’s Global Approach to Hospitality artwork

18 Brands, 1 Vision: Swiss-Belhotel’s Global Approach to Hospitality

No two hotels are the same, just as no two markets are alike. At Swiss-Belhotel International, we offer a portfolio of 18 brands across all segments, from economy to luxury, from city hotels to nature retreats. Whether you're seeking a high-end 5-star experience, a reliable 4-star solution, a smart mid-scale model, or a distinctive lifestyle concept, we have the right fit for every vision. One of our most compelling offerings is MĀUA: a luxury lifestyle brand inspired by nature and the Māori culture of New Zealand. Think serene settings, holistic well-being, and peaceful, sustainable luxury. The future of travel is no longer just about stars, it's about experiences that reconnect people to nature and purpose. That’s the future we’re building. With a global footprint in over 20 countries, we know how to adapt to diverse markets to deliver real value to our owners.#SwissBelhotelInternational #SwissBelhotel #Swissbelhotelme #HospitalityLeadership #HotelManagement #LaurentVoivenel #WellnessTravel #HotelBrands

14 jul 2025 - 3 min
aflevering Future of Hospitality in EMEAI: AI, Sustainability & Travel Trends | Swiss-Belhotel Leading Change artwork

Future of Hospitality in EMEAI: AI, Sustainability & Travel Trends | Swiss-Belhotel Leading Change

The future of hospitality in EMEAI is being shaped by powerful shifts in guest expectations, technology, sustainability, and value-driven travel. Swiss-Belhotel International is proud to be at the forefront of these changes with a diverse portfolio and people-first philosophy.1. AI and Big Data are transforming hotel operations, enabling us to predict guest needs even before arrival. But we firmly believe technology should enhance human engagement, not replace it.2. Sustainability is no longer optional. Guests are making conscious choices, seeking hotels aligned with their values. From green certifications to responsible sourcing, we are building a more sustainable hospitality model.3. Mid-scale and hybrid hotels are on the rise, especially in emerging markets. Today’s travellers want affordability without compromising quality, and lifestyle-driven mid-scale brands are meeting this need.4. Purpose-led travel is redefining value. Guests are looking for authentic experiences that reflect local culture, wellness, and social impact.What trends do you think will shape our industry next? Let’s continue the conversation.#HospitalityTrends #SwissBelhotelInternational #Sustainability #MidScaleHotels #AIinHospitality #BigData #GuestExperience #HotelLeadership #LaurentVoivenel #EMEAI #FutureofHospitality

8 jul 2025 - 7 min
aflevering Why People are the Heart of Hospitality by Laurent A. Voivenel artwork

Why People are the Heart of Hospitality by Laurent A. Voivenel

We all know that hotels don’t run on rooms and technology alone - they run on people.In an era where technology is transforming every aspect of our industry - from AI-driven guest services to automated operations - it is our people who bring warmth, intuition, and authenticity to every stay. The strength of a hotel is not just in its design, brand, or digital systems, but in the leadership, training, and culture that empower its teams.At Swiss-Belhotel International, we place people at the heart of our business strategy. Through Swiss-Belacademy, we equip our teams with the skills and leadership training needed to excel, cultivate a performance-driven culture and blend innovation with personalisation.#SwissBelhotelInternational #SwissBelhotel #Swissbelhotelme #LaurentVoivenel #PeopleFirst #HotelInvestment #TalentDevelopment

8 mrt 2025 - 5 min
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