Legal Engineering's Moment - Mary O'Carroll on her new CEO Role and the skill set that is becoming highly prized
🎙️ This week we sit down with Mary O'Carroll [https://www.linkedin.com/in/maryshenocarroll/] - the newly announced CEO of Legal Eng Consulting Group (LECG) [https://www.lecg.com/], and one of the most influential figures in the legal operations and legal technology industry.
Mary's career arc is, by her own admission, a “portfolio” one. She built and led legal operations at Google. She founded and grew the CLOC community [https://cloc.org/] into the global home of legal ops. She moved into big law as Chief Operating Officer at Goodwin [https://www.goodwinlaw.com/en]. She has sold legal technology (Ironclad [https://ironcladapp.com/]), advises investors (she is an Executive in Residence at Signal Fire [https://www.signalfire.com/]), technology companies (Sandstone [https://sandstone.com/]), hosts her own podcast Pearls On Gloves Off [https://open.spotify.com/show/0DrT5PPH1gKOJQWkygHPV9], authors her own Newsletter [https://maryocarroll.substack.com/], and — as of yesterday is now the full-time CEO of LECG, a boutique legal operations consulting and services firm focused on what she calls legal engineering.
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Alex and I are big fans and friends of Mary - few people in the legal industry benefit from her wide ranging experience and perspective. Even fewer can so succinctly distill the objectives, incentives, opportunities and competing priorities of the firms, teams, tech companies and individuals that make up our unique legal ecosystem, and none with the energy, candour and piercing intellect Mary brings to every conversation.
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In the short time we spend together we get into:
* The CEO Announcement — Mary uses the episode to confirm she is joining LECG as full-time CEO. She explains why!
* What a Legal Engineer actually is? Mary defines the legal engineer as someone who can understand legal processes, re-engineer them, and then leverage technology to automate, accelerate, optimise and maintain them.
* The Billable Hour is the Operating System — Drawing on her recent Substack piece, Mary explains why everyone has been focused on the wrong half of the billable hour problem. Pricing on a fixed fee is the easy bit. The harder bit is the underlying incentive structure of a law firm. If you give an associate a tool that turns eight hours into one and tell them they still need to hit hours, you have created a structure that is at odds with the technology itself. It is, she says, "a hundred percent the innovator's dilemma."
* The View from the VC Side — As an Executive in Residence at Signal Fire, Mary has watched venture capital wake up to legal in a serious way.
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Connect with Mary O'Carroll — through Legal Eng Consulting Group [https://www.lecg.com/about-us] (LECG) | on Substack [https://substack.com/@maryocarroll] | or LinkedIn [https://www.linkedin.com/in/maryshenocarroll/]
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For more conversations at the intersection of law and technology, head to https://lawwhatsnext.substack.com/ [https://lawwhatsnext.substack.com/].