OK. Got it.

Episode 7 | Why is IDP growing fast?

AI is changing how organizations capture, process, and act on business information. But what’s driving the rapid shift? In this episode, we explore the rise of Intelligent Document Processing (IDP), why it has become one of the fastest-growing AI use cases in the enterprise, and what organizations should consider before investing.

Episode 6 | The Hidden Cost of Medicare / Medicaid Cuts

For healthcare providers, payers, and health systems,upcoming Medicare and Medicaid reimbursement changes are expected to make ahuge impact – but what exactly is that impact? Learn what healthcare leadersare expecting, how it will affect day-to-day workflows, and why many areaccelerating investments in communication infrastructure to keep up.

Episode 5 | How Do You Migrate to Cloud Fax Without Disrupting Existing EHR Integrations?

On this week’s episode: How do you migrate from a legacy, on-prem fax solution to cloud fax without disrupting your existing EHR integrations and workflows? For healthcare organizations relying on platforms like Epic and other EHR systems, that question sits at the center of any fax modernization strategy. What does “seamless integration” truly mean when transitioning from on-prem fax servers to a secure, HIPAA-compliant cloud fax infrastructure? And why is workflow continuity non-negotiable for providers and payers alike? We answer these questions and more this week on “OK. Got it.” From preserving document ingestion processes to managing inbound and outbound fax integration, we explore the technical and operational realities behind a successful cloud fax migration. Learn how healthcare IT teams can modernize legacy systems while maintaining reporting visibility, audit trails, and clinical efficiency, without retraining users or disrupting established workflows inside the EHR.

Episode 4 | How Should Businesses Approach Simplifying Email Infrastructure?

On this episode: Why is enterprise email so complex, and what can organizations do to simplify it without sacrificing reliability, security, or compliance? As email environments expand across applications, automations, and business workflows, complexity quickly becomes a serious hassle. What starts as a few systems or users sending messages can turn into hundreds of machines, people and processes delivering high volumes of business-critical email with limited visibility and control. James Pepe, Product Marketing Manager at Retarus, breaks down where this complexity comes from, why transactional email plays a critical role, and how organizations can regain control of their email infrastructure.

Episode 3 | Understanding TERRL - How Microsoft’s Email Sending Limits Could Disrupt Your Business

Microsoft’s TERRL sending limits are already catching organizations off guard, and the consequences aren’t just inconvenient, they’re business-critical. In this episode, we break down what TERRL really means and why exceeding it can shut down your external email overnight. If your company relies on outbound communication, you won’t want to miss this episode.