Has the art of service in America been diminished to an obligatory expectation? What does it say about us as consumers when we're more concerned about what our tip amount says about us versus what it says about the service we received? How can we elevate service as consumers in this post-COVID world?  As an expert in the service industry for over 25 years, listen to Tom discuss how we get back on track. IG: @OptimizedAF Blake's IG: @BlakeRayhons Stacie's IG: @StacieMallen Watch This Episode on YouTube: Optimized AF YouTube Channel [https://www.youtube.com/channel/UCSaL9DizeeqXXoaYqgUAwJQ] Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/optimized-af/id1527846769 [https://podcasts.apple.com/us/podcast/optimized-af/id1527846769] Listen on Spotify: https://open.spotify.com/show/0RPviWPnYfNUPZ2YTeMmoT?si=rFJGbptQTj2CVCD [https://open.spotify.com/show/0RPviWPnYfNUPZ2YTeMmoT?si=rFJGbptQTj2CVCDNeJak3g]

It's been said that common sense isn't so common anymore, and too often that seems to be the case. Everywhere we look there's a sign or a policy all because someone proved to be uncommon. In this episode, we are back with Tom Frank and his incredible storytelling about the instances in work where we can all related to those "really???" moments. IG: @OptimizedAF Blake's IG: @BlakeRayhons Stacie's IG: @StacieMallen Watch This Episode on YouTube: Optimized AF YouTube Channel [https://www.youtube.com/channel/UCSaL9DizeeqXXoaYqgUAwJQ] Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/optimized-af/id1527846769 [https://podcasts.apple.com/us/podcast/optimized-af/id1527846769] Listen on Spotify: https://open.spotify.com/show/0RPviWPnYfNUPZ2YTeMmoT?si=rFJGbptQTj2CVCD [https://open.spotify.com/show/0RPviWPnYfNUPZ2YTeMmoT?si=rFJGbptQTj2CVCDNeJak3g]

Didn’t these kids just go back?  How you can differentiate this summer from the pandemic school year to provide more connection and rhythm. IG: @OptimizedAF Blake's IG: @BlakeRayhons Stacie's IG: @StacieMallen Watch This Episode on YouTube: Optimized AF YouTube Channel [https://www.youtube.com/channel/UCSaL9DizeeqXXoaYqgUAwJQ] Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/optimized-af/id1527846769 [https://podcasts.apple.com/us/podcast/optimized-af/id1527846769] Listen on Spotify: https://open.spotify.com/show/0RPviWPnYfNUPZ2YTeMmoT?si=rFJGbptQTj2CVCD [https://open.spotify.com/show/0RPviWPnYfNUPZ2YTeMmoT?si=rFJGbptQTj2CVCDNeJak3g]

As vaccinations continue to create more comfort in moving towards “normal” shouldn’t we all feel better?  Why are we hearing more anxiety rising?  What can you do for yourself and your kiddos to name and address these challenges? IG: @OptimizedAF Blake's IG: @BlakeRayhons Stacie's IG: @StacieMallen Watch This Episode on YouTube: Optimized AF YouTube Channel [https://www.youtube.com/channel/UCSaL9DizeeqXXoaYqgUAwJQ] Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/optimized-af/id1527846769 [https://podcasts.apple.com/us/podcast/optimized-af/id1527846769] Listen on Spotify: https://open.spotify.com/show/0RPviWPnYfNUPZ2YTeMmoT?si=rFJGbptQTj2CVCD [https://open.spotify.com/show/0RPviWPnYfNUPZ2YTeMmoT?si=rFJGbptQTj2CVCDNeJak3g]

As life continues to blur the lines around work and home, how can you set and maintain boundaries?  What do you define as self-care? IG: @OptimizedAF Blake's IG: @BlakeRayhons Stacie's IG: @StacieMallen Watch This Episode on YouTube: Optimized AF YouTube Channel [https://www.youtube.com/channel/UCSaL9DizeeqXXoaYqgUAwJQ] Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/optimized-af/id1527846769 [https://podcasts.apple.com/us/podcast/optimized-af/id1527846769] Listen on Spotify: https://open.spotify.com/show/0RPviWPnYfNUPZ2YTeMmoT?si=rFJGbptQTj2CVCD [https://open.spotify.com/show/0RPviWPnYfNUPZ2YTeMmoT?si=rFJGbptQTj2CVCDNeJak3g]