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Polishing Profits

Podcast door Polishing Profits

Engels

Business

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Over Polishing Profits

Are you ready to take your cleaning business to the next level? Look no further than Polishing Profits, where three industry veterans come together to share their tried-and-true strategies for building a thriving cleaning company.Whether you're just starting out or looking to expand your existing business, our channel provides invaluable insights, tips, tricks, and guides that can revolutionize your operations. From marketing and customer acquisition to operational efficiency and team management, we cover it allJoin our community of ambitious cleaning entrepreneurs and gain access to the most important things you need to know to start and grow your cleaning business. Subscribe now and unlock the key to success in this booming industry!

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aflevering How to Kepp and Retain Clients 10x Retention Secret artwork

How to Kepp and Retain Clients 10x Retention Secret

Stop being just another service delivery person and learn how to become the "one call" your client ever needs to make. In this episode of Polishing Profits, we explore the shift toward personalizing customer interactions to boost your customer lifetime value and secure long-term success. We look at moving beyond the standard scope of work by utilizing CRM data and direct feedback to stay ahead of your client's needs. Learn why you should never wait for a customer to ask for extra services and how building a "value-add" mindset creates an emotional bank account that protects your business when things go wrong. ✅ WHAT WE’RE TALKING ABOUT IN THIS EPISODE: * Moving from a contractor to a go-to person for all facility needs. * How personalizing customer interactions changes the way your client feels about your service. * Utilizing CRM data and customer portals to track history and anticipate future requests. * The Manny Story: How unexpected, no-charge value-adds cement client loyalty. 💎 Listen on Spotify: https://open.spotify.com/show/5jb9Ddd34ETNVZZpfnhjNi?si=52fce10619a34966 [https://open.spotify.com/show/5jb9Ddd34ETNVZZpfnhjNi?si=52fce10619a34966] 💎 Listen on Apple Podcasts: https://podcasts.apple.com/us/podcast/polishing-profits/id1694768585 [https://podcasts.apple.com/us/podcast/polishing-profits/id1694768585] 💎 COME HANG WITH US HERE: ➡️ Instagram: https://www.instagram.com/polishingprofits_podcast/ [https://www.instagram.com/polishingprofits_podcast/] ➡️ Facebook: https://www.facebook.com/p/Polishing-Profits-Podcast-61554572008927/ [https://www.facebook.com/p/Polishing-Profits-Podcast-61554572008927/] ABOUT POLISHING PROFITS POLISHING PROFITS is the premier resource for cleaning business owners looking to scale their operations through veteran industry expertise. Hosted by Mark Anderson, Sharon Cowanv CBSE, and Ed Selkow, the podcast provides actionable strategies to help you evolve from a basic service provider into a high-level facility partner. #PolishingProfits #MarkAnderson #SharonCowan #EdSelkow #CleaningBusiness #JanitorialService #CustomerExperience #CustomerRetention #CRM #SmallBusinessGrowth

2 feb 2026 - 23 min
aflevering Janitorial Business Success: Edwin Eaton's Journey with Software & Consulting - Polishing Profits artwork

Janitorial Business Success: Edwin Eaton's Journey with Software & Consulting - Polishing Profits

Send us a text [https://www.buzzsprout.com/twilio/text_messages/2144875/open_sms] Revolutionizing the Cleaning Industry with Innovation and Expertise | Featuring Edwin Eaton Dive deep into the commercial cleaning industry with Edwin Eaton, the owner of iPro Building Services and the mastermind behind Blueprint Janitorial Consulting and Cinch Janitorial Software.  With over 20 years of experience, Edwin shares his journey from a college side-gig to building a thriving business recognized by the Inc 5000. Learn about his unique approach to company culture, how to retain employees, and the innovative tools he developed to streamline operations. Whether you're a seasoned professional or just starting in the industry, Edwin's insights and strategies are invaluable.

17 mrt 2025 - 53 min
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