129. Technology's Growing Role in Resident Engagement with Kelly Stranburg

129. Technology's Growing Role in Resident Engagement with Kelly Stranburg

In this episode of Raising Tech, Matt sits down with Kelly Stranburg [https://www.linkedin.com/in/kelly-stranburg-m-ed-acsm-ep-cdp-457b204b/], Vice President of Healthy Aging and Longevity at Westminster Communities of Florida, to talk about how resident engagement has evolved and why technology is playing a bigger role than ever. Kelly shares her journey into senior living, why truly knowing residents matters, and how technology is helping communities create more personalized experiences. From fitness equipment packed with data insights to AI-powered engagement tools, the conversation explores the opportunities, challenges, and learning curves that come with innovation. They also discuss the impact of COVID on technology adoption, how communities can evaluate ROI through both financial returns and resident impact, and why technology skills are becoming essential across every department in senior living. Tune in for an honest conversation about resident engagement, innovation, and the future of technology in aging services. Connect with Kelly on LinkedIn [https://www.linkedin.com/in/kelly-stranburg-m-ed-acsm-ep-cdp-457b204b/]. Send us Fan Mail [https://www.buzzsprout.com/1992084/fan_mail/new] Find us online: Website [https://parasolalliance.com/] Facebook [https://www.facebook.com/RaisingTechPodcast] Instagram [https://www.instagram.com/raisingtechpodcast/] LinkedIn   [https://www.linkedin.com/company/raisingtechpodcast]

128. Empathy at the Center of AI-Powered Care with Nobi

Amber Bardon [https://www.linkedin.com/in/amberbardon/] talks with Andrew Gall [https://www.linkedin.com/in/andrewmgall/] from Nobi [https://www.nobi.life/en] about how AI-powered technology is changing the way senior living communities approach falls prevention. Andrew shares his journey from senior living operator to tech leader and explains why keeping caregivers and residents at the center of innovation matters so much.  The conversation covers how Nobi’s smart lamps work, using AI to detect falls, identify risky behaviors, and even help prevent incidents before they happen. Amber and Andrew also discuss Nobi’s new nurse call capabilities, how predictive insights can support better care decisions, and why falls technology is becoming a much bigger operational conversation for senior living providers.  A big theme throughout the episode is empathy, both in how technology is designed and how it supports staff, residents, and families. Andrew shares how the right technology can reduce caregiver stress, improve resident safety, and help communities deliver more proactive, personalized care. Connect with Andrew on LinkedIn [https://www.linkedin.com/in/andrewmgall/].  Learn more about Nobi on their website [https://www.nobi.life/en]. Send us Fan Mail [https://www.buzzsprout.com/1992084/fan_mail/new] Find us online: Website [https://parasolalliance.com/] Facebook [https://www.facebook.com/RaisingTechPodcast] Instagram [https://www.instagram.com/raisingtechpodcast/] LinkedIn   [https://www.linkedin.com/company/raisingtechpodcast]

127. Where Senior Living Tech Is Headed Next with Murry Mercier

Amber [https://www.linkedin.com/in/amberbardon/] sits down with Murry Mercier [https://www.linkedin.com/in/murrymercier/] from PointClickCare [https://pointclickcare.com/] to talk about the current state of senior living tech and why it still feels so complicated. They unpack the real challenges operators are facing every day. Murry shares how PointClickCare has evolved over the years, what’s coming next (including AI and new EHR experiences), and why the industry has to shift from thinking about “projects” to long-term value and sustainability. They also dig into the bigger picture, including how leadership is what actually drives transformation. At the end of the day, the goal is better outcomes for residents and staff. Connect with Murry on LinkedIn [https://www.linkedin.com/in/murrymercier/]. Send us Fan Mail [https://www.buzzsprout.com/1992084/fan_mail/new] Find us online: Website [https://parasolalliance.com/] Facebook [https://www.facebook.com/RaisingTechPodcast] Instagram [https://www.instagram.com/raisingtechpodcast/] LinkedIn   [https://www.linkedin.com/company/raisingtechpodcast]

126. Rethinking Resident Safety Without Cameras with Helpany and United Zion

In this episode of Raising Tech, Amber Bardon is joined by Sandro Cilurzo of Helpany and Miranda Troyer from United Zion to explore a new approach to fall prevention in senior living. They discuss how radar-based, privacy-first technology is helping communities shift from reacting to falls to proactively identifying risk before incidents occur. Miranda shares insights from implementation, including resident and staff reception, workflow changes, and the importance of balancing safety with independence. The conversation highlights how thoughtful technology adoption can improve care outcomes while preserving dignity and reducing staff burden. Learn more about Helpany on their website [https://helpany.com/] or click here [https://www.parasolalliance.com/s/About_Helpany.pdf]. Case Study: United Zion [https://static1.squarespace.com/static/67cee5ccdfae0534e0361a11/t/6a0b2f0f33a1367df3ed8c3b/1779117839831/Case+Study+United+Zion+%26+Helpany.pdf] Case Study: Fellowship Square Mesa [https://helpany.com/blog-post/non-profit-faith-based-senior-living-community-uses-ai-to-cut-falls-by-62-and-reduce-injuries-by-46-2/] Send us Fan Mail [https://www.buzzsprout.com/1992084/fan_mail/new] Find us online: Website [https://parasolalliance.com/] Facebook [https://www.facebook.com/RaisingTechPodcast] Instagram [https://www.instagram.com/raisingtechpodcast/] LinkedIn   [https://www.linkedin.com/company/raisingtechpodcast]

125. Resident Exclusive- Outlook Folders & Rules

In this episode of Raising Tech Resident Exclusives, Nora from Mary’s Woods walks through the fundamentals of email and shares practical tips for staying organized using Microsoft Outlook. From understanding how email actually works behind the scenes to setting up folders and rules, this episode is designed to simplify everyday tech for residents. * Watch the full video demo: www.parasolalliance.com/residents [http://www.parasolalliance.com/residents] * Learn about Tech@Home: www.parasolalliance.com/techathome [https://www.parasolalliance.com/techathome] Send us Fan Mail [https://www.buzzsprout.com/1992084/fan_mail/new] Find us online: Website [https://parasolalliance.com/] Facebook [https://www.facebook.com/RaisingTechPodcast] Instagram [https://www.instagram.com/raisingtechpodcast/] LinkedIn   [https://www.linkedin.com/company/raisingtechpodcast]