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127. Where Senior Living Tech Is Headed Next with Murry Mercier

Amber [https://www.linkedin.com/in/amberbardon/] sits down with Murry Mercier [https://www.linkedin.com/in/murrymercier/] from PointClickCare [https://pointclickcare.com/] to talk about the current state of senior living tech and why it still feels so complicated. They unpack the real challenges operators are facing every day. Murry shares how PointClickCare has evolved over the years, what’s coming next (including AI and new EHR experiences), and why the industry has to shift from thinking about “projects” to long-term value and sustainability. They also dig into the bigger picture, including how leadership is what actually drives transformation. At the end of the day, the goal is better outcomes for residents and staff. Connect with Murry on LinkedIn [https://www.linkedin.com/in/murrymercier/]. Send us Fan Mail [https://www.buzzsprout.com/1992084/fan_mail/new] Find us online: Website [https://parasolalliance.com/] Facebook [https://www.facebook.com/RaisingTechPodcast] Instagram [https://www.instagram.com/raisingtechpodcast/] LinkedIn   [https://www.linkedin.com/company/raisingtechpodcast]

126. Rethinking Resident Safety Without Cameras with Helpany and United Zion

In this episode of Raising Tech, Amber Bardon is joined by Sandro Cilurzo of Helpany and Miranda Troyer from United Zion to explore a new approach to fall prevention in senior living. They discuss how radar-based, privacy-first technology is helping communities shift from reacting to falls to proactively identifying risk before incidents occur. Miranda shares insights from implementation, including resident and staff reception, workflow changes, and the importance of balancing safety with independence. The conversation highlights how thoughtful technology adoption can improve care outcomes while preserving dignity and reducing staff burden. Learn more about Helpany on their website [https://helpany.com/] or click here [https://www.parasolalliance.com/s/About_Helpany.pdf]. Case Study: United Zion [https://static1.squarespace.com/static/67cee5ccdfae0534e0361a11/t/6a0b2f0f33a1367df3ed8c3b/1779117839831/Case+Study+United+Zion+%26+Helpany.pdf] Case Study: Fellowship Square Mesa [https://helpany.com/blog-post/non-profit-faith-based-senior-living-community-uses-ai-to-cut-falls-by-62-and-reduce-injuries-by-46-2/] Send us Fan Mail [https://www.buzzsprout.com/1992084/fan_mail/new] Find us online: Website [https://parasolalliance.com/] Facebook [https://www.facebook.com/RaisingTechPodcast] Instagram [https://www.instagram.com/raisingtechpodcast/] LinkedIn   [https://www.linkedin.com/company/raisingtechpodcast]

125. Resident Exclusive- Outlook Folders & Rules

In this episode of Raising Tech Resident Exclusives, Nora from Mary’s Woods walks through the fundamentals of email and shares practical tips for staying organized using Microsoft Outlook. From understanding how email actually works behind the scenes to setting up folders and rules, this episode is designed to simplify everyday tech for residents. * Watch the full video demo: www.parasolalliance.com/residents [http://www.parasolalliance.com/residents] * Learn about Tech@Home: www.parasolalliance.com/techathome [https://www.parasolalliance.com/techathome] Send us Fan Mail [https://www.buzzsprout.com/1992084/fan_mail/new] Find us online: Website [https://parasolalliance.com/] Facebook [https://www.facebook.com/RaisingTechPodcast] Instagram [https://www.instagram.com/raisingtechpodcast/] LinkedIn   [https://www.linkedin.com/company/raisingtechpodcast]

124. How Teton Turns Data Into Better Resident Care

Matt [https://www.linkedin.com/in/mattreiners/] sits down with Katie Grant [https://www.linkedin.com/in/katiewb/], President of U.S. Operations at Teton [https://www.teton.ai/], for a really thoughtful conversation about what it actually means to bring AI into senior living in a way that works. Katie [https://www.linkedin.com/in/katiewb/] brings a unique perspective to the table, with over 20 years as a nurse and experience across just about every corner of senior care. That background really shapes how she thinks about technology. Not as something flashy or “innovative for the sake of innovation,” but as a tool to make life easier for caregivers and safer for residents. A standout moment is the discussion around privacy. Katie is very clear that for Teton, privacy is the foundation. Instead of focusing on “computer vision,” she frames it as ambient monitoring that looks for patterns and safety signals without identifying individuals or recording their lives. That clarity is key when building trust with residents, families, and staff. Resources: * Sagora Pilot Story [https://www.teton.ai/blog/proactive-care-in-action-what-our-pilot-with-sagora-senior-living-is-showing-us] * Connect with Katie on LinkedIn [https://www.linkedin.com/in/katiewb/].  * Follow Teton on LinkedIn [https://www.linkedin.com/company/teton-ai/] and learn more on their website [https://www.teton.ai/]. About Teton: Teton is a healthcare technology company that uses AI and privacy-first monitoring to help senior living communities detect risks earlier and improve resident care. Their platform analyzes patterns like movement, sleep, and behavior to surface meaningful insights Instead of adding more systems, Teton integrates into existing workflows, helping teams respond faster, document more accurately, and ultimately shift from reactive car.e to proactive, preventative support.  Send us Fan Mail [https://www.buzzsprout.com/1992084/fan_mail/new] Find us online: Website [https://parasolalliance.com/] Facebook [https://www.facebook.com/RaisingTechPodcast] Instagram [https://www.instagram.com/raisingtechpodcast/] LinkedIn   [https://www.linkedin.com/company/raisingtechpodcast]

123. Bluestem Communities & Modified Logic: Streamlining Workflows Across Departments with Document Management

This episode of Raising Tech dives into what it actually looks like to select and implement a document management system across an entire organization. Amber is joined by Madelyn Giroux [https://www.linkedin.com/in/madelyn-weaver/] from Bluestem Communities [https://bluestemcommunities.org/] and Ashley Jackson [https://www.linkedin.com/in/ashley-jackson-36a6b321/] & Kelly McCormick [https://www.linkedin.com/in/kelly-mccormick-636b7a52/] from Modified Logic [https://www.modifiedlogic.com/] to break down the full journey from RFP to real-world results. They unpack: * Why Bluestem moved beyond a legacy, accounting-focused system * The value of involving multiple departments in tech decisions * How Laserfiche enables automation, integrations, and better workflows * Real examples of efficiency gains (like automated pre-hire onboarding 👏) * Why you shouldn’t just recreate old processes in a new system * And yes… where AI is actually making an impact today If you’re thinking about a new system or just want to avoid common mistakes, this episode is packed with practical advice from both the client and implementation side. At the end of the day, it’s all about this: technology should make your processes easier, not just digital. Learn more about Bluestem Communities on their website [https://bluestemcommunities.org/]. Learn more about Modified Logic on their website [https://www.modifiedlogic.com/]. Send us Fan Mail [https://www.buzzsprout.com/1992084/fan_mail/new] Find us online: Website [https://parasolalliance.com/] Facebook [https://www.facebook.com/RaisingTechPodcast] Instagram [https://www.instagram.com/raisingtechpodcast/] LinkedIn   [https://www.linkedin.com/company/raisingtechpodcast]