Episode 2.1 – Gen-Z, Phone Calls, and the Shitification of Sales
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Rating: 4 out of 5.
Episode 2.1 – Gen-Z, Phone Calls, and the Shitification of Sales
Most sales managers learned early in their careers that effective phone calls drive sales results. But times change, and so do social norms. The next generation of potential sales hires learned to text first, and call last. Today’s instalment is the first of two episodes which explore how this generational phone skills gap is Shitifying sales, and how a philosophical approach to cognitive bias, subjective experience, and reciprocity will help leaders Unshitify their sales results.
Show Notes:
* Messaging versus Mobile Call Minutes chart [https://im.ge/i/Philosophy-of-Selling-podcast-Messaging-vs-Mobile-Voice-Call-Minutes-US-Daily.YTvK0F] (as below)
* Messaging vs Mobile Voice Call Minutes (US, Daily) [https://philosophyofselling.com/wp-content/uploads/2024/02/philosophy-of-selling-podcast-messaging-vs-mobile-voice-call-minutes-us-daily-small.jpg]
* NeuroscienceNews.com – Zoom Conversations vs In-Person: Brain Activity Tells a Different Tale [https://neurosciencenews.com/zoom-conversations-social-neuroscience-24996/]
* Nan Zhao, Xian Zhang, J. Adam Noah, Mark Tiede, Joy Hirsch; Separable processes for live “in-person” and live “zoom-like” faces [https://doi.org/10.1162/imag_a_00027]. Imaging Neuroscience 2023; 1 1–17.
* Frontiers in Neuroscience – Brain activity during driving with distraction: an immersive fMRI study [https://www.frontiersin.org/articles/10.3389/fnhum.2013.00053/full]
* Anthony D. Cate, et al; Auditory Attention Activates Peripheral Visual Cortex [https://doi.org/10.1371/journal.pone.0004645]. PLOS ONE – Published February 27, 2009
* Palin, Kseniia & Feit, Anna & Kim, Sunjun & Kristensson, Per & Oulasvirta, Antti. (2019). How do People Type on Mobile Devices?: Observations from a Study with 37,000 Volunteers [https://www.researchgate.net/publication/336206445_How_do_People_Type_on_Mobile_Devices_Observations_from_a_Study_with_37000_Volunteers]. 1-12. 10.1145/3338286.3340120.
* Music from #Uppbeat (free for Creators!):
* https://uppbeat.io/t/kidcut/maniac [https://uppbeat.io/t/kidcut/maniac]
* License code: MYC57STHVQ6IZY4K
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