The Rebel Show

104. How To Fire A Difficult Client As An Esthetician

If you’ve ever had a client who constantly no shows, disrespects your policies, drains your energy, or makes you dread seeing their name on your schedule… this episode is for you. In today’s episode of The Rebel Show, I’m breaking down exactly how to professionally fire a difficult client as an esthetician without ruining your reputation or creating unnecessary drama. I’m sharing: • The biggest client red flags to watch for • When it’s time to let a client go • How to handle repeat late cancellations and no shows • The exact approach I use to fire clients professionally • Scripts and boundaries for estheticians • How to protect your peace, energy, and business • What to do if they leave a negative review Not every client is meant to stay in your business forever, and sometimes protecting your standards is necessary to build a profitable and healthy clientele. Whether you’re a solo esthetician, waxer, salon owner, or beauty professional, I hope this episode helps you feel more confident setting boundaries in your business. ✨ PRODUCTS & EDUCATION: Free Hard Waxing Course: https://training.lashandwaxoc.com/101Shop Rebel Wax: https://lashandwaxoc.com/discount/BREE10 Booked Out With Instagram Course: https://ig.lashandwaxco.com/booked?utm_source=ig&utm_medium=social&utm_content=link_in_bio&fbclid=PAZXh0bgNhZW0CMTEAc3J0YwZhcHBfaWQMMjU2MjgxMDQwNTU4AAGnOQobjTUQRWYmTWeRrDfD0IRLkwN_aMvzNbluEVYCNkNj2V_znNJk3CJyIzk_aem_vYj4VvP7VJj2Oj2WSweqOw 🎧 Listen to more episodes of The Rebel Show for waxing education, esthetician business tips, social media marketing, mindset, and growing a profitable beauty business.

103. Hard Wax vs Soft Wax vs Sugaring Truth

If you’re an esthetician trying to decide between hard wax, soft wax, or sugaring - or you’ve been told one is “better” than the others - this episode breaks down the truth. In this episode of The Rebel Show, I’m calling out one of the biggest problems in the beauty industry right now: estheticians bashing other hair removal methods to market their business. All three methods can deliver amazing results when used correctly. The difference comes down to your technique, your experience, and what works best for your clients. In this episode, we cover: * Hard wax vs soft wax vs sugaring explained * My real experience with all three methods * Common myths that are misleading clients * How to choose the best method for your services * Why this marketing strategy is hurting your business If your goal is to build trust, get better results, and grow your clientele, this is a conversation you need to hear.SHOP REBEL WAX | LASH AND WAX OC https://lashandwaxoc.com/discount/BREE10 Code: BREE10This is where I shop for all things waxing. Lash & Wax OC is home to Rebel Wax, along with our wax pots, wax pads, SMAs and the professional tools I personally use and trust. Everything here is built by a waxer, for waxers, with performance and profit in mind.You can save 10% on your order with code BREE10.FREE 6 WEEK ONLINE WAXING COURSE https://training.lashandwaxoc.com/101This is my 100% free, no strings attached, 6 week online waxing course designed to help you build confidence in the treatment room and master your waxing fundamentals. You can move through it at your own pace, from anywhere, on your schedule.So far, over 25,000 students have gone through this training, making it one of the most trusted free waxing resources available.GLOSS GENIUS https://app.glossgenius.com/invite/BREANNAM67In my opinion, this is the best booking platform for beauty professionals, and it’s what I personally use at my commission based studio, Rebel Wax Studio. GlossGenius has everything you need in one place booking, automated confirmations and reminders, inventory tracking, email and text marketing, and a free website. It’s extremely user friendly and, most importantly, clients don’t need to download an app, which helps reduce friction and increase bookings. This is what I recommend to all of my coaching clients. Enjoy a 14 day free trial with no credit card requirement AND receive $30 if you decide to activate.LADY PENG AFTERCARE https://ladypeng.com/products/aftercare-sample-bundle-of-joy?variant=50980002464018Code: Bree10 If you’re looking to level up your aftercare and retail offerings, Lady Peng has some of my absolute favorites. Their products are designed to help prevent ingrowns and keep skin healthy between appointments. My personal go tos are Agent88 and the 50 Grit Exfoliating Towels, which are perfect for keeping skin exfoliated and helping clients stay consistent at home.Use code BREE10 to save on all aftercare and retail.RELAX N WAX PRE/POST WAX CARE https://www.relaxnwax.com/collections/shop-wholesale-all-productsCode: BREE10I’ve been using Relax Wax since I went solo in 2017, and they are still my go to for pre and post waxing care plus they also offer excellent retail products for clients, especially their ingrown hair serum, which is a must have and something we personally retail at my studio, Rebel Wax Studio.JOIN OUR FREE COMMUNITY: REBEL WAX BREEGADEhttps://www.skool.com/rebel-wax-breegade/ENTER TO WIN FREE WAXING PRODUCTSWe have new giveaways every month. Enter this Month’s by clicking the link below:https://lashandwaxoc.com/pages/giveawaysCONNECT WITH ME ON INSTAGRAM:https://www.instagram.com/breemesquit/

102. How to Hire Your First Waxer for Your Studio

Are you fully booked and wondering when if it’s time to hire your first waxer?In this episode, I break down how to hire a commission waxer for your wax studio step by step. Learn when you’re ready to hire, how to pay commission, what to ask during interviews, how to train a new wax specialist, and mistakes to avoid when building your team.This is perfect for estheticians, solo waxers, and beauty business owners ready to grow beyond doing everything themselves.Topics covered:• How to hire your first waxer• Commission pay structure for waxers• Interview questions for estheticians• Training new staff• Rebooking and retention goals• Growing from solo esthetician to studio owner• Hiring mistakes that hurt growthSubscribe for weekly content on waxing education, esthetician business growth, marketing, and scaling your beauty business.JOIN OUR FREE COMMUNITY: REBEL WAX BREEGADEhttps://www.skool.com/rebel-wax-breegade/CONNECT WITH ME ON INSTAGRAM:https://www.instagram.com/breemesquit/

101. How To Go Solo As An Esthetician | What You Need To Know

Want to go solo as an esthetician? In this episode of The Rebel Show, I break down exactly how to become a solo esthetician step by step. Learn how to leave your current job, set up your beauty business legally, choose the right treatment room, price your services, attract new clients, and build a profitable solo esthetician business. If you are tired of feeling overworked, underpaid, or stuck in an income cap, this episode will help you create a real plan to become your own boss. In this episode: • How to know if you are ready to go solo • Licenses, LLC, insurance, and business setup • How to find the right salon suite or room rental • Pricing your waxing or esthetic services • How to market yourself and get clients • Google Business Profile tips for bookings • How to build long term client retention Perfect for estheticians, waxers, beauty pros, and anyone wanting to start a solo beauty business.Subscribe for weekly episodes on waxing business growth, esthetician success, social media marketing, and building a profitable beauty brand. Resources mentioned 👇🏼SHOP REBEL WAX | LASH AND WAX OC https://lashandwaxoc.com/discount/BREE10 Code: BREE10This is where I shop for all things waxing. Lash & Wax OC is home to Rebel Wax, along with our wax pots, wax pads, SMAs and the professional tools I personally use and trust. Everything here is built by a waxer, for waxers, with performance and profit in mind.You can save 10% on your order with code BREE10. FREE 6 WEEK ONLINE WAXING COURSE https://training.lashandwaxoc.com/101This is my 100% free, no strings attached, 6 week online waxing course designed to help you build confidence in the treatment room and master your waxing fundamentals. You can move through it at your own pace, from anywhere, on your schedule.So far, over 25,000 students have gone through this training, making it one of the most trusted free waxing resources available. GLOSS GENIUS https://app.glossgenius.com/invite/BREANNAM67 In my opinion, this is the best booking platform for beauty professionals, and it’s what I personally use at my commission based studio, Rebel Wax Studio. GlossGenius has everything you need in one place booking, automated confirmations and reminders, inventory tracking, email and text marketing, and a free website. It’s extremely user friendly and, most importantly, clients don’t need to download an app, which helps reduce friction and increase bookings. This is what I recommend to all of my coaching clients. Enjoy a 14 day free trial with no credit card requirement AND receive $30 if you decide to activate. ASCP https://www.ascpskincare.com/refer/1088960Every beauty professional needs insurance, and this is who I personally recommend. ASCP is affordable, offers excellent coverage, and provides valuable resources for estheticians. I’ve been insured with them for over 15 years. They also offer personal property coverage, which is important for protecting your tools and equipment. Making sure you’re properly covered isn’t optional and this is a solid place to start.

100. Why Clients Don’t Rebook Wax Appointments

Are your clients not rebooking after their first wax appointment? In this episode of the Rebel Show, I break down the 5 biggest reasons clients don’t come back and exactly what you need to do to fix it.If you’ve been blaming slow season or pricing for low retention, this is your wake-up call. Client retention is the foundation of a profitable waxing business, and small changes in your client experience can make a massive difference. In this episode, you’ll learn: * Why clients ghost after their first appointment * How to set expectations to increase rebooking * The biggest mistakes hurting your retention rate * How to handle pain, aftercare, and results conversations * A simple system to get clients to commit to future appointments * If you’re serious about growing your waxing business, mastering retention is non-negotiable. Want more clients to practice these strategies on? Enroll in my Booked Out with Instagram course here: https://ig.lashandwaxco.com/bookedThis course walks you through my exact system to consistently bring in new clients using Instagram so you can actually apply these retention strategies and grow your business. My fav booking platform 👉🏼 GLOSS GENIUS https://app.glossgenius.com/invite/BREANNAM67