Lytt til Business Done Differently with Jesse Cole

As Walt Disney once said, "Once you achieved success, don't stop. Don't rest on your laurels just yet." This is the same mindset that the Savannah Bananas tries to emulate as it strives to innovate like the great Disney himself. As the story of Disneyland shows us, Walt kept plussing. He always added something new so that people will come back. He created unforgettable moments and that is what the power of plussing is all about. Join your host, Jesse Cole on how to look for those touchpoints that you can plus. Listen to some of Jesse's experiences on plussing such as first impressions and last impressions. Listen in if you want to give your customers something to remember. Love the show? Subscribe, rate, review, and share! * Here’s How » [https://findyouryellowtux.com/how-to-subscribe-rate-our-podcast-5-stars-on-itunes/] Join the Business Done Differently community today: * findyouryellowtux.com [https://findyouryellowtux.com/] * Business Done Differently Facebook [https://www.facebook.com/YellowTuxJesse/] * Business Done Differently Twitter [https://twitter.com/YellowTuxJesse/] * Business Done Differently YouTube [https://www.youtube.com/channel/UCasNOOUN7FbQXBUsfZD4Y_Q] * Do You Stand Out? Take The Yellow Tux Quiz [https://findyouryellowtux.com/yellow-tuxometor/]

Building your brand and attracting customers are important parts of business success, and no one does it better than Chick-Fil-A [https://www.chick-fil-a.com/]. Jesse Cole sits down with the former Executive Vice-President and Chief Marketing Officer of Chick-Fil-A, Steve Robinson [https://srobinsonconsulting.com/about/] as they talk about building brands. Steve shares his experiences working with the fast-food titan, running their marketing campaigns and what he learned about engaging customers. Steve also talks about the need to gain your customer’s loyalty by listening to their feedback and how to use that feedback constructively. A must-listen episode for people in the marketing space, or if you’re seeking tips on building your own brand. Love the show? Subscribe, rate, review, and share! * Here’s How » [https://findyouryellowtux.com/how-to-subscribe-rate-our-podcast-5-stars-on-itunes/] Join the Business Done Differently community today: * findyouryellowtux.com [https://findyouryellowtux.com/] * Business Done Differently Facebook [https://www.facebook.com/YellowTuxJesse/] * Business Done Differently Twitter [https://twitter.com/YellowTuxJesse/] * Business Done Differently YouTube [https://www.youtube.com/channel/UCasNOOUN7FbQXBUsfZD4Y_Q] * Do You Stand Out? Take The Yellow Tux Quiz [https://findyouryellowtux.com/yellow-tuxometor/]

It’s all about turning moments into memories. This episode is about creating those moments. Join Jesse Cole as he sits down and discusses customer service with the Service Freak himself, Darren Ross [https://www.linkedin.com/in/darren-ross-43022a1/]. As COO of the Magic Castle Hotel [https://www.magiccastlehotel.com/]and Chief Executive Freak of Service Freak [http://www.servicefreak.com/], Darren walks us through his journey in customer service and discusses what he’s learned in this journey. Darren talks about his days as a messenger to his start in creating the experiences the Magic Castle Hotel is now known for. Learn Darren’s insights into transforming your business into a business that wows. Finally, find out why and how to empower employees to deliver that great customer service experience.

It’s all about turning moments into memories. This episode is about creating those moments. Join Jesse Cole as he sits down and discusses customer service with the Service Freak himself, Darren Ross [https://www.linkedin.com/in/darren-ross-43022a1/]. As COO of the Magic Castle Hotel [https://www.magiccastlehotel.com/]and Chief Executive Freak of Service Freak [http://www.servicefreak.com/], Darren walks us through his journey in customer service and discusses what he’s learned in this journey. Darren talks about his days as a messenger to his start in creating the experiences the Magic Castle Hotel is now known for. Learn Darren’s insights into transforming your business into a business that wows. Finally, find out why and how to empower employees to deliver that great customer service experience. Love the show? Subscribe, rate, review, and share! * Here’s How » [https://findyouryellowtux.com/how-to-subscribe-rate-our-podcast-5-stars-on-itunes/] Join the Business Done Differently community today: * findyouryellowtux.com [https://findyouryellowtux.com/] * Business Done Differently Facebook [https://www.facebook.com/YellowTuxJesse/] * Business Done Differently Twitter [https://twitter.com/YellowTuxJesse/] * Business Done Differently YouTube [https://www.youtube.com/channel/UCasNOOUN7FbQXBUsfZD4Y_Q] * Do You Stand Out? Take The Yellow Tux Quiz [https://findyouryellowtux.com/yellow-tuxometor/]

Customers don’t just pay for products. The modern customer pays for the full experience. Join Jesse Cole as he sits down with marketing wizard Andrew Lock [http://andrewlock.com/] in a discussion about Walt Disney, the magic of Disneyland, and the customer experience. Andrew and Jesse trade insights on what makes customer’s tick and how to leverage that to improve your customer’s experience. They talk building pathways, and not fences, for customers to enjoy their experience. Love the show? Subscribe, rate, review, and share! * Here’s How » [https://findyouryellowtux.com/how-to-subscribe-rate-our-podcast-5-stars-on-itunes/] Join the Business Done Differently community today: * findyouryellowtux.com [https://findyouryellowtux.com/] * Business Done Differently Facebook [https://www.facebook.com/YellowTuxJesse/] * Business Done Differently Twitter [https://twitter.com/YellowTuxJesse/] * Business Done Differently YouTube [https://www.youtube.com/channel/UCasNOOUN7FbQXBUsfZD4Y_Q] * Do You Stand Out? Take The Yellow Tux Quiz [https://findyouryellowtux.com/yellow-tuxometor/]