Let’s Talk SAP, AI, and Why Canva Is Not a Dashboard with Chris Carter

Let’s Talk SAP, AI, and Why Canva Is Not a Dashboard with Chris Carter

When your business is growing, how do you know if you're actually scaling or just piling on expensive tech debt? In this episode, host Mitchell Wilson sits down with global SAP heavyweight, serial entrepreneur, and tech expert Chris Carter. From his early days hustling plastic business cards in high school to managing major enterprise software and launching half a dozen Shopify stores (including his latest coffee brand), Chris has seen it all. He breaks down how small businesses can transition to SAP or the cloud without getting burned, where companies throw away the most cash on tech, and how to spot the difference between genuine AI value and total marketing fluff. If you want to make smart tech decisions that actually support your growth instead of complicating it, this is the episode you need. If you're ready to identify your own business bottlenecks and map out your next smart move, book a free breakthrough session with Mitchell and the team by visiting coachbirds.com/breakthrough [https://www.google.com/search?q=https%3A%2F%2Fcoachbirds.com%2Fbreakthrough].

Trailer: Let's Talk Small Business with Mitchell Wilson

Starting a business is exciting. Running one? That’s where things get interesting. Welcome to Let’s Talk small Business, the podcast where host Mitchell Wilson gets real with the people behind the businesses. From tradies on the tools to billionaires in the boardroom, we dive into the stories, lessons, wins, and “wish someone had told me that sooner” moments that come with running a business. Expect practical advice, honest conversations, a few laughs, and plenty of takeaways you can actually use. No corporate jargon. No sugar-coating. Just real people talking about what it really takes to build a successful business. Whether you’re chasing growth, trying to get your weekends back, or simply looking for ideas from people who’ve been there and done it, you’re in the right place. So grab a coffee and Let’s Talk Small Business.

Let’s Talk Hidden Profit: Hunting the Leaks in Your Numbers with Jung Chun

Many business owners run themselves ragged chasing higher revenue, only to wonder why their bank accounts aren't reflecting their hard work. In this episode of Let’s Talk Small Business, host Mitchell Wilson sits down with Jung Chung, a seasoned business coach and "profit hunter." With over 14 years of experience analyzing thousands of profit and loss statements, Jung breaks down the critical difference between accounting for tax purposes and accounting for actual business growth. The duo dives deep into the reality of the Kiwi small business landscape, exposing how under-optimized systems, miscalculated gross profits, and holding the business entirely in your head can paralyze decision-making. Jung introduces his powerful "Four Flows" framework—Lead Flow, Sales Flow, Work Flow, and Cash Flow—and explains how minor, scientific adjustments to pricing and technician labor tracking can instantly unlock hidden margins. If you are tired of running a "busy job with overheads" and want to turn your operation into a well-oiled, asset-building machine, this episode serves as your direct roadmap to fast financial wins. Ready to stop wondering where your money went? Don't let your profits stay hidden in the numbers. Book your free breakthrough session with Mitchell and the Coachbirds team today at coachbirds.com/breakthrough [https://www.coachbirds.com/breakthrough] to identify your biggest bottleneck and map out your next smart, profit-focused move.

The Net-Net Truth, AI Sales Traps, and the Blueprint for Sustainable Growth with Scott Miller

Are you chasing vanity metrics that look good on paper but leave your bank account on life support? In this episode of the Coachbirds podcast, Mitchell Wilson sits down with Scott Miller—a seasoned global sales executive with over 40 years of hands-on experience driving revenue and scaling high-performing teams across the US and Southeast Asia. Scott pulls back the curtain on the brutal lessons he learned in the trenches, starting with a trucking company that hit its massive $100k revenue milestone, only to realize it cost $112k to get there. 😏 Mitchell and Scott break down exactly how small business owners can break free from the solopreneur trap and adopt a "big business mindset" without drowning in corporate fluff. They dive deep into the dangers of over-relying on AI tools at the expense of raw sales skills, the power of simplicity when building usable SOPs, and why true marketing means selling the feeling and result rather than just a list of commoditized features. If you are a service-based business owner in NZ/AU looking to scale past the $1M barrier, survive economic downturns, and build a business that runs smoothly without losing operational control, this masterclass in execution is for you. * The Only Number That Matters: Why your net margin, EBITDA, and free cash flow must always trend in the same direction as your top-line growth. * The AI Sales Pendulum: How tool dependence is eroding modern sales skills, and why the human element of communication still converts the pipeline. * Bite-Sized SOPs: How to create lean, actionable operating procedures from Day 1 that your team will actually use, rather than giant manuals that sit gathering dust. * The Omnipresence Playbook: Scott’s 90-day strategy for home service and service-based businesses to ramp up prospecting activity, target low-hanging fruit, and dominate their market when competitors pull back. * Lessons Over Failures: A raw look at surviving recessions, financial crises, and why there are more millionaires created in economic downtimes than in the good times. If you want help identifying your biggest operational bottleneck, cleaning up your sales strategy, and mapping out your next smart strategic move, let's chat. 👉 Book your free Breakthrough Call with Mitchell and the Coachbirds team today! [https://www.coachbirds.com/breakthrough] 🔑 Key Takeaways from This Episode:🛠️ Ready to Scale Your Business?

Let’s Talk... Psychology, Anthropology, and Marketing Reality with Zachary Rischitelli

Ever feel like you’re throwing hard-earned cash at marketing just to buy "things" rather than investing in real business growth? In this episode, Mitchell sits down with Zachary Rischitelli, founder and managing director of Fig Advertising and Marketing. With a fascinating background in psychology and anthropology, Zachary breaks down the deep emotional needs and cultural triggers that actually drive human buying decisions. We dive into why some agencies over-promise and under-deliver, the reality behind balancing your funnel, and why a raw iPhone unboxing video can completely outperform a $10,000 polished corporate production. Plus, Zachary shares a masterclass on how to actually calculate a marketing budget that protects your cash flow and why business owners need to learn to delegate to their agency instead of dictating to them. It's a real, no-nonsense look at what makes marketing actually work. Visit Zach's website for more details: https://www.figadvertising.com/ Ready to identify your own business bottlenecks and map out your next smart move? Book your free breakthrough session with Mitchell and the Coachbirds team today! https://www.coachbirds.com/breakthrough [https://www.coachbirds.com/breakthrough]