Matters of Business

Checking In on AI: What South Florida's Hospitality Industry Needs to Know Now

30 min · 16. april 2026
episode Checking In on AI: What South Florida's Hospitality Industry Needs to Know Now cover

Beskrivelse

Recorded 4.10.26 South Florida's hospitality industry is booming, but with labor costs up, margins thinning, and operators being told AI is the answer, the question is where to actually start. In this episode, we sit down with Dr. Anil Bilgihan, professor of marketing and hospitality management at FAU's College of Business, to break down what AI is actually delivering for hotels and restaurants right now — and what it means for the workforce and the jobs most at risk. If you're a South Florida operator who hasn't started thinking seriously about AI, this one's for you. Business.fau.edu [https://business.fau.edu/newsroom/podcasts/matters-of-business/index.php]

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episode The Business of Behavior: Inside FAU's Behavioral Insights Lab cover

The Business of Behavior: Inside FAU's Behavioral Insights Lab

Most people assume they know what drives business decisions. The data, the market, the numbers. But behavioral science researchers will tell you something different — it's perception.  It's the story you tell yourself about your chances, your options, your worth. And that story has consequences.  That's the kind of question FAU's Behavioral Insights Lab was built to answer. This week we talked to the lab's director and one of its lead researchers about how the lab works, what they're finding, and why understanding the psychology behind business decisions matters a lot more than most people realize.  Recorded April 21. Business.fau.edu [https://business.fau.edu/newsroom/podcasts/matters-of-business/index.php]

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