Out of Practice
In this episode of Out of Practice, Ginger continues her conversation with school psychologist and researcher Dr. Daniel Krenzer, digging deeper into the realities of navigating neurodivergence in the veterinary clinic. When a team member shares a suspected or formal diagnosis, it can leave managers unsure of how to respond. We explore how minor operational tweaks, rather than massive overhauls, can unlock massive changes in team morale and performance. We discuss: - Moving beyond the scope of a manager to focus on process and dialogue - The "both/and" approach: Balancing individual treatment with organizational support - Practical, low-cost accommodations—from sensory adjustments to linear checklists
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