Complexity and Change with Rick Nason

From Symptoms to Solutions: Rethinking Learning and Change

Most organizations don’t struggle with change because they lack tools. They struggle because they’re solving the wrong problem. In this episode of Reroute Reflections, Andrew is joined by Sean Speake, a learning and development leader with deep experience in instructional design, facilitation, and workplace learning. Together, they explore the overlap between learning and change management, and why both disciplines often fall into the same trap: defaulting to activity instead of focusing on outcomes. This conversation challenges common assumptions about training, onboarding, and performance, including how we measure success and where organizations actually create impact. A key theme throughout the episode is the importance of curiosity, asking better questions, and creating space for real conversations.

Change Management in 2026: AI, Leadership, and the End of “Business as Usual”

In this episode of Reroute Reflections, we flip the script. Andrew Ourique takes the guest seat as Rebecca hosts a candid conversation on the trends shaping change management in 2026 and what leaders need to unlearn to keep up. Together, they reflect on which 2025 predictions actually materialized, where organizations are still falling short, and why AI adoption alone is not the answer. Andrew shares why treating AI like a product, not a tool, is critical, how leadership readiness and psychological safety directly impact change outcomes, and why coaching is becoming a core pillar of effective change strategies. The conversation explores: * Why first movers in AI often struggle to find real value * The growing gap between enterprise change and individual experience * How change fatigue quietly derails transformation * Why curiosity, not control, is the leadership skill that matters most in 2026 This episode is a practical, honest look at the human side of change and a reminder that sustainable transformation starts with how leaders show up, not just what they implement.

The True Cost of a Bad Hire (And Why Most Companies Ignore It)

Bad hires do not just cost money. They slow teams down, erode trust with existing employees, and quietly derail transformations long before leaders realize what is happening. In this episode of Reroute Reflections, Andrew Ourique is joined by Joshua Hill, Co-Founder of SuperHired and VP of People & Culture at Tier 11, to unpack the true cost of a bad hire and why most companies continue to ignore it. Drawing on lessons from his time as an Army Infantry Captain, the conversation reframes hiring as the first and most critical part of the employee experience. Together, they explore why hiring should be treated like product marketing, how poor discovery leads to costly downstream impacts, and why getting the right person in the seat at the right time is foundational to culture, performance, and change success.

AI Change Management: What Leaders Are Missing

In this episode of Reroute Reflections, host Andrew Ourique sits down with Chinkal Patel, partner at Mantrax Software Solutions, to demystify the world of AI and its impact on organizations. Together, they explore what it really takes to implement AI-driven change successfully.

Complexity and Change with Rick Nason

In this episode of Reroute Reflections, host Andrew Ourique welcomes special guest Dr. Rick Mason, Associate Professor of Finance at Dalhousie University and acclaimed author of "It's Not Complicated: The Art and Science of Complexity in Business." Together, they dive deep into the world of complexity theory, exploring how organizations can better navigate change by embracing uncertainty, adaptability, and empathy. Whether you’re a leader, change manager, or simply curious about how to thrive in complex times, this episode offers valuable perspectives and actionable takeaways. Don’t miss this engaging discussion on the art and science of navigating change.