Carlos Foster, Customer Service Self Pay Specialist II, SBO

Carlos Foster, Customer Service Self Pay Specialist II, SBO

Get ready for an inspiring conversation with Carlos Foster, Customer Service Self Pay Specialist II in SBO Self Pay Follow Up, as he takes us inside the world of the Single Billing Office and shares what it really takes to stay motivated while navigating complex billing challenges every day. In this episode, Carlos opens up about the importance of bringing positive energy into every patient interaction and why good vibes can make all the difference when helping patients through stressful financial situations. But there’s more to Carlos than billing expertise, he’s also a creative force behind 30th anniversary apparel designs for the Jacksonville Jaguars. He shares how creativity, passion, and perseverance connect both his professional and artistic worlds. Most importantly, Carlos talks about the people who inspire him most: his kids. Hear how fatherhood motivates him to keep pushing boundaries, striving for excellence, and achieving what once seemed unthinkable. You won’t want to miss this powerful conversation!

Christina Collins, Coding Specialist & Latavius Upton, Invasive Surgical Coder

What happens when Physician Coding meets AI, creativity, and a passion for helping patients? Join me for an insightful conversation with Christina Collins and Latavius Upton as we dive into how AI is transforming the world of physician coding and why accurate, thorough documentation matters more than ever. We discuss how strong documentation not only supports compliance and coding accuracy but also helps ease the burden for patients already navigating life’s daily stressors and medical challenges. And because no great conversation is complete without a little personality, we also chat about plants, photography, and a DJ-inspired love of music.

Morgan Garman, Revenue Cycle Business Analyst, Hospital Coding

On this episode, Brittany Tennant sits down with Morgan Garman, Revenue Cycle Business Analyst in Hospital Coding, to explore how she’s making her department more efficient through strong problem-solving and a sharp focus on active listening. She also shares a fun glimpse into her life outside of work, including her love for tie-dye and creative expression. Don’t miss this engaging and insightful conversation!

Alex Karpov, Patient Financial Advocacy Manager, SBO

On this episode, Brittany Tennant sits down with Alex Karpov, Patient Financial Advocacy Manager for SBO Financial Assistance, to uncover what drives his team’s success, his journey toward becoming a private plane pilot, and the passions that fuel him both at work and beyond. Don’t miss this inspiring and fun conversation!

Nicole Turpin, Vendor and Payor Relations

On this episode of the Rev It UP Podcast, Project Manager, Brittany Tennant, chats with Nicole Turpin, Contract Negotiator I, Vendor and Payor Relations. They explore her day-to-day role, what happens behind the scenes with lawsuits, and how Baptist works to recover large unpaid balances. Nicole also opens up about motherhood, balancing career and family, and shares a surprising, fun fact involving a connection to a UFC fighter that adds an unexpected twist to the conversation.