#129 Reframing Customer Interactions - What to ask

#130 An Answer Without a Question

The Art of the Question What happens when we answer a question that wasn't asked? Is that even possible?

#129 We are given the answers

When we are given the answers without asking questions, what do we become?

#129 Reframing Customer Interactions - What to ask

A coaching call with my friend Marc to help him reframe his office's interactions with difficult customers.

#128 What to Ask When Nothing is Going Right

Here's what to ask when nothing is going right.

#127 How to Side-Step a Question

The Art of the Question I use the famous interview between Lester Holt & VP Kamala Harris to show you how to recognize when someone tries to sidestep your question.