What the European Payments Council (EPC) debate on agentic commerce means for banks

What the European Payments Council (EPC) debate on agentic commerce means for banks

A recent panel session at the European Payments Council, moderated by Andrew, explored the impact of agentic commerce from the perspective of issuers, acquirers, merchants and customers.Rik summarised his key takeaways from the session in his blog [https://thebankingscene.com/opinions/what-the-epcs-debate-on-agentic-commerce-means-for-banks/] here and discussed some of the gaps in the debate with Andrew in this episode.For more insights on Agentic AI and The Future of Banking, download our (free) white paper here [https://thebankingscene.com/resources/ai-and-the-agentic-future-of-banking/].

Diary of a Ponzi Scheme by Chris Skinner - book review with Julia Streets & Wasim Mushtaq

In our first ever book review, we invited guests, Julia Streets and Wasim Mushtaq to join us along with Chris Skinner, for a dive into Chris Skinner's first foray into fiction, "Diary of a Ponzi Scheme". It's a unique blend of finance and fiction (a completely new genre that Chris calls "Finction"), that challenges conventional thinking about trust and social proof in investments. In it, Chris explores how appearances can deceive and how the right narrative can sway even the most sceptical investor. This is a story that reflects real-world dynamics, from the glitz of London's social scene to the intricacies of tokenisation, and offers insights that are both entertaining and enlightening for all readers. You can find out more about the book and how to buy it here [https://ponzi-scheme-diary.com/].

AI and The Agentic Future of Banking: Moving From Insight to Action

The Banking Scene LIVE webinar preview of highlights from our latest white paper, "AI and The Agentic Future of Banking". This session explores the monumental shift in financial services from passive Generative AI assistants to fully autonomous, goal-oriented AI agents.Discover how leading financial institutions like ING, Rabobank and Revolut are scaling agentic architectures in production to revolutionise mortgage processing, fraud containment, and perpetual KYC automation. We also tackle the critical risks of this shift, including cascading errors and machine collusion and unpack the rise of the "Agentic Customer" powered by individual digital twins.If you prefer to dive straight into the full white paper, you can download it from our website here [https://thebankingscene.com/resources/ai-and-the-agentic-future-of-banking/].

How Banks can Derive Value from Agentic AI in 2026

Agentic AI is currently one of the most discussed topics in banking, but the conversation is moving beyond the excitement of new technology. For banks, the real question is no longer whether agentic AI has potential, it is how to deploy it safely, measure it properly, govern it effectively and turn experimentation into enterprise value.This was the central theme of a recent conversation we had with Alok Chaurasia, Associate Vice President and Anshuman Choudhary, Consulting Leader, GRC Northern Europe at Cognizant, reflecting on a Think Tank session we convened in Brussels in collaboration with Cognizant and Microsoft. You can find a summary of the insights from the discussion on our website here [https://thebankingscene.com/opinions/how-banks-can-derive-value-from-agentic-ai/].

How ING is Using Agentic AI to Streamline Banking Operations

Most banks are currently talking about Agentic AI, ING is actually deploying it at scale and seeing real results. In this episode, Thomas Geerinck, ING’s Groupwide Retail Chief Data Officer, shares how the bank is turning AI into tangible business value through agentic AI, beyond just experiments. Discover why scale, infrastructure, and strategic deployment are the key differentiators for banks aiming to lead in AI-powered financial services. Thomas breaks down how ING has evolved from basic machine learning to fully orchestrated, agentic workflows that automate complex processes like mortgage handling and client onboarding. You'll learn about the architecture of agentic AI: how it handles decisions, interacts with clients, and executes tasks, while staying within strict guardrails and human oversight. He shares real use cases that demonstrate how agentic AI is revolutionising operational efficiency and customer experience.If you prefer to read, you can find the full interview transcript in the blog on our website here [https://thebankingscene.com/opinions/how-ing-is-using-agentic-ai-to-streamline-banking-operations/].