The BodyShop Leaders Podcast
What does it take to grow a single family shop into a 14-location MSO spanning two Canadian provinces in just seven years? According to Brad Green, Director of Operations at Raydar Collision Group — it starts with recognizing that as a leader, you come second. In this episode, Brad sits down with Daniel Burkholder to unpack the people-first philosophy that's fueled Raydar's rapid expansion across British Columbia and Alberta. From his start washing cars in the rain at a small North Vancouver shop to overseeing operations across 14 locations, Brad shares the real mechanics behind scaling a collision repair business without losing your culture along the way. You'll hear Brad's take on why accountability is really just communication, how to stop managing by gut feel and start using data without overcomplicating it, the biggest mistake shop owners make when scaling from one location to two or three, why he wrote a candid article on women in collision repair and what the response taught him, navigating the "Bermuda Triangle" between shops, insurers, and OEMs, why a safe repair isn't enough anymore — it has to be a safe AND profitable repair, and his advice to any shop owner who says "we can't find good people" — maybe look in the mirror first. Whether you're running a single shop or building toward your next acquisition, Brad's approach to leadership, patience, and playing the long game on your people is a masterclass worth hearing. The BodyShop Leaders Podcast is powered by BodyShop Marketing [https://www.bodyshopmarketing.io/], the agency helping collision industry leaders grow smarter and lead stronger.
20 Episoder
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