The Growth Diary
It was 2010. The worst recession since the Second World War. Tom Williams had just been made redundant, had two young children at home and had just spent six figures on a house extension. He had no backing, no investment and no safety net. So he built an office in his back garden, leaflet dropped 8,000 homes, and started Find A Home Online before most people had even heard of the online agency model. Four years before Purple Bricks existed. Sixteen years later he is still going strong, still doing it his own way, and still saving home sellers thousands of pounds in the process. In this episode, Tom shares: * Why being made redundant in the depths of a recession was the push he needed to go out alone * How he spotted the online agency model before it became mainstream and built on it before the big players arrived * Why he still believes upfront pricing works and what the national online agents got wrong * What the Renters Rights Act is actually doing to landlords, tenants and agents on the ground * How he is using AI in the business and why he is careful about where it stops and human judgement begins * Where he wants to take the business next and why the franchise model is firmly on his radar This is a conversation about backing yourself when everything is stacked against you, building something that lasts in one of the most disrupted industries in the country, and knowing when it is time to go again. If you are in property, thinking about buying or selling, or just want to hear from someone who has been doing it honestly for 16 years, this one is for you. ---------------------------------------- Connect with Tom Williams: 🌐 www.findahomeonline.co.uk [http://www.findahomeonline.co.uk] 🔗 https://www.linkedin.com/company/findahome-online-estate-letting-agents [https://www.linkedin.com/company/findahome-online-estate-letting-agents] ---------------------------------------- About The Growth Diary After a career as a professional windsurfer on the World Tour, I've spent over a decade building and scaling businesses across property, technology, and marketing. Through The Growth Diary, I'm on a mission to spotlight the real stories behind successful business growth, what works, what doesn't, and how leaders stay sharp while building something remarkable. 🎙️ YouTube: https://www.youtube.com/@TheGrowthDiaryPodcast [https://www.youtube.com/@TheGrowthDiaryPodcast] 🎙️ Spotify: https://open.spotify.com/show/4xRw4dfe3u1LYqja07KgTg?si=b32ae294d09c4b1c [https://open.spotify.com/show/4xRw4dfe3u1LYqja07KgTg?si=b32ae294d09c4b1c] 🎙️ Apple Podcasts: https://podcasts.apple.com/podcast/id1865496376 [https://podcasts.apple.com/podcast/id1865496376]
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