The Privacy Insider Podcast

If you’re in the privacy industry, you know Max Schrems: Renowned privacy rights advocate and the David who took on Facebook’s Goliath to shine a light on the misuse of consumer data. But that’s just one facet of what he does. In this episode, Max talks to Arlo Gilbert about Facebook, Amazon, and Google, whether or not you can file a class action in Europe, and how somebody became so passionate about privacy that they ended up changing the world. Max is an Austrian activist, lawyer, and author whose legal challenges alleging privacy law violations in Europe resulted in two landmark judgments (Schrems I and Schrems II) that help protect individuals’ personal data. Today, as the Founder and Chairman of noyb, Max and his team are committed to bridging the gap between privacy laws and corporate practices to strengthen protection of individuals’ personal data. This is Part II of a two-part series. If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts and Spotify; instructions on how to do this are here [https://www.fame.so/follow-rate-review]. Episode Highlights: * [00:30] - Will the US and EU Find Common Ground in Data Privacy? * [11:21] - Why American Companies Are Embracing GDPR * [17:04] - Tech Giants in Court * [21:38] - How EU’s New Law Causes Emotional Damage for Privacy Violations * [29:35] - Whose Job Is to Protect Your Data? Quotes: * “The really interesting part when it comes to government surveillance is that we need convergence and a so-called "no-spy" agreement.” * “I often get asked in interviews like, What do you think Mark Zuckerberg thinks about? I have never thought about anything like the CEO of the company. It's not my way of thinking about stuff. It's more like, What does the privacy policy really say? What does the data flow say? Do they match or not? That's what our approach is, and that usually makes it quite nice and easy.” * “If you say all your data is on the dark web, how much money would you be willing to pay? Or, how much are you willing that all your data doesn't go to the NSA in the end? We could probably set a fair market price for these violations, but a lot of judges will have to figure that out in the next couple of years and will probably have some sweat going down to think about what that really is, especially if you then multiplied with 100 million people.” * “The digital compliance world has to think about how to build a system where, on average, people can trust us and be sure that the products and services we provide are generally up to the level that they expect from it and that we don't shift the responsibility to it.” Episode Resources: * David, Goliath, and Data Privacy Part I: Max Schrems [https://theprivacyinsiderpod.com/e/183mm9q8-david-goliath-and-data-privacy-part-i-max-schrems] * Max Schrems on LinkedIn [https://www.linkedin.com/in/max-schrems/?originalSubdomain=at] * noyb Website [https://www.linkedin.com/company/noybeu/] * Osano Website [https://www.osano.com/] Hosted by Arlo Gilbert, author of The Privacy Insider Book [https://www.osano.com/l/the-privacy-insider]. The Privacy Insider Podcast is handcrafted by our friends over at fame.so [https://fame.so/?utm_medium=podcast&utm_source=bcast&utm_campaign=nonprofit-connect-with-matt-barnes].

If you’re in the privacy industry, you know Max Schrems: Renowned privacy rights advocate and the David who took on Facebook’s Goliath to shine a light on the misuse of consumer data. But that’s just one facet of what he does. In this episode, Max talks to Arlo Gilbert about his organization noyb, the often-unglamorous work of protecting privacy rights, and how the Florida educational system kicked off a lifelong passion for privacy. Max is an Austrian activist, lawyer, and author whose legal challenges alleging privacy law violations in Europe resulted in two landmark judgments (Schrems I and Schrems II) that help protect individuals’ personal data. Today, as the Founder and Chairman of noyb, Max and his team are committed to bridging the gap between privacy laws and corporate practices to strengthen protection of individuals’ personal data. This is Part I of a two-part series. If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts and Spotify; instructions on how to do this are here [https://www.fame.so/follow-rate-review]. Episode Highlights: * [01:33] - How noyb Is Fighting 800 Cases * [07:35] - Taking on Tech Giants and Winning * [15:33] - The Dark Side of Data Rights * [21:06] - Are Cookie Banners a Necessary Evil or Outdated Annoyance? * [29:17] - Why Privacy Watchdogs Avoid Taking on Governments * [32:25] - How Culture Shock Ignited Max's Fight Against Big Tech Quotes: * “I'm usually the biggest devil's advocate within the organization to ask people all the evil questions that they don't want to be asked. But it usually also increases the quality of what we do a lot.” * “When it comes to funding and being obviously always the smaller underdog, once you have the quality, I usually tell people that if you look at this David versus Goliath thing, you have to be that David who knows where is the point where it hurts, where is the right angle of attack.” * “I think what is useful for companies is to think more about what my customers actually want, how I can make the journey as easy for people as possible, how not to have more friction, and how not to get in a fight with a customer.” * “The way I look at consent, at least for the European bubble, it's a fundamental right. So you have a right to your data as a fundamental right, like your freedom of speech or your right to bodily integrity.” * “I think privacy, first of all, is a hugely cultural thing. What is private and not is different in different cultures.” EPISODE RESOURCES: * Max Schrems on LinkedIn [https://www.linkedin.com/in/max-schrems/?originalSubdomain=at] * noyb Website [https://www.linkedin.com/company/noybeu/] * Osano Website [https://www.osano.com/] Hosted by Arlo Gilbert, author of The Privacy Insider Book [https://www.osano.com/l/the-privacy-insider]. The Privacy Insider Podcast is handcrafted by our friends over at fame.so [https://fame.so/?utm_medium=podcast&utm_source=bcast&utm_campaign=nonprofit-connect-with-matt-barnes].

In Part II of our conversation with Keith Enright, the outgoing Chief Privacy Officer of Google, Keith talks to host Arlo Gilbert about what it’s really like to be in the hot seat of data privacy of one of the world’s biggest tech companies: The good and the bad. You’ll hear about the uniqueness of Google’s approach to innovation and privacy, the complexities of being on regulators’ radar, and the opportunities that led to world-changing outcomes and some of the most gratifying moments of his career. With over 20 years of experience, Keith was a pioneer in early data privacy who has vast expertise in legal leadership, global privacy strategy, and the intersection of technology innovation and individual rights. As the head of Google's Global Privacy and Consumer Protection functions, Keith has played a role in shaping privacy-forward policy and decisions in the US, the EU, and the rest of the world. Before Google, Keith built and oversaw privacy programs at Macy's/Bloomingdales, Limited Brands, and IBM, and also wrote one of the world’s first data privacy blogs. If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts and Spotify; instructions on how to do this are here [https://www.fame.so/follow-rate-review]. Hosted by Arlo Gilbert, author of The Privacy Insider Book [https://www.osano.com/l/the-privacy-insider]. The Privacy Insider Podcast is handcrafted by our friends over at fame.so [https://fame.so/?utm_medium=podcast&utm_source=bcast&utm_campaign=nonprofit-connect-with-matt-barnes].

In this episode of The Privacy Insider Podcast, Keith Enright, the outgoing Chief Privacy Officer at Google, joins host Arlo Gilbert to share what it’s like to be at the privacy helm of one of the world’s most influential–and most watched–companies. Part I of this conversation showcases Keith’s unusual path to privacy and Google, the evolution of privacy under his watch, and where opportunities lie in privacy and technology today. With over 20 years of experience, Keith was a pioneer in early data privacy who has vast expertise in legal leadership, global privacy strategy, and the intersection of technology innovation and individual rights. As the head of Google's Global Privacy and Consumer Protection functions, Keith has played a role in shaping privacy-forward policy and decisions in the US, the EU, and the rest of the world. Before Google, Keith built and oversaw privacy programs at Macy's/Bloomingdales, Limited Brands, and IBM, and also wrote one of the world’s first data privacy blogs. If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts and Spotify; instructions on how to do this are here [https://www.fame.so/follow-rate-review]. Episode Highlights: * [09:17] - Riding the Wave of Legal Innovation * [18:46] - What It’s Really Like Running Google’s Privacy Operations * [24:27] - Tackling Compliance Chaos and Budgeting Challenging at Scale Quotes: * “I was obsessed with technology. I was incredibly optimistic about its capacity to make people's lives better, and I knew that I wanted to be a part of that.” * “You can't get into a conversation about tech law without it veering into a discussion of how AI will disrupt legal practice? I think there is a tremendous amount of opportunity for young, ambitious, technically sophisticated lawyers to think about specific businesses that they are interested in or specific problems or things that are fascinating to them and then think about how artificial intelligence and machine learning are going to disrupt those areas and then figure out how to help solve those problems.” * “AI is a massive imperative for the business. One of the things that Google needs to get right for this next chapter is going to be. How do we position ourselves as the most trusted company on Earth as a company that is trying to deliver useful and valuable products and services to its consumer and commercial clients?” * “One of the challenges of being very large and being a leader in the industry, even being widely recognized as having one of the best programs in existence in the world, is that every policymaker around the world is actively watching to see you stumble because calling you out is a really efficient way to send a signal across the entire economy.” * “One of the interesting challenges of operating at this scale is figuring out where your bright lines are. What risks the business is not allowed to take. There are some of your baseline things, keeping users safe, complying with the law, and wherever you take out a legal position, have a credible, defensible position to support the position that you're taking and then have a candid conversation with your leadership to say these areas that might get challenged.” Episode Resources: * Keith Enright on LinkedIn [https://www.linkedin.com/in/keithenright/] * Osano Website [https://www.osano.com/] Hosted by Arlo Gilbert, author of The Privacy Insider Book [https://www.osano.com/l/the-privacy-insider]. The Privacy Insider Podcast is handcrafted by our friends over at fame.so [https://fame.so/?utm_medium=podcast&utm_source=bcast&utm_campaign=nonprofit-connect-with-matt-barnes].

In this episode of The Privacy Insider Podcast, host Arlo Gilbert is joined by Rachael Ormiston, Head of Privacy at Osano, to dive into the complex world of U.S. privacy regulations. How does the U.S. view privacy differently than the rest of the world? What are the advantages of global cooperation on privacy laws? And, the big question, will the U.S. ever have a federal privacy law? As a resident of the U.S. and a native of Scotland, Rachael brings a deep understanding of privacy regulation and culture on both sides of the Atlantic. Her vast expertise in Global Privacy, Cybersecurity, and Incident Response make her a sought-after thought leader and advisor on privacy technology, policy development, strategic planning, and program execution. Rachael serves on the IAPP CIPM Exam Development Board and is active in the privacy trade organization, advocating for policy change within the industry. If you enjoyed this episode, make sure to subscribe, rate, and review on Apple Podcasts and Spotify; instructions on how to do this are here [https://www.fame.so/follow-rate-review]. Episode Highlights: * [04:41] - How UK and US Privacy Cultures Clash and Shape Innovation * [09:12] - French and Californian Regulators Unite for a New Era in Data Privacy * [14:40] - Will America Ever Catch Up with the EU’s GDPR? * [23:11] - Will the  the American Privacy Rights Act (APRA) give the EU peace of mind, or cause for concern? * [29:22] - How American Businesses Are Winning Big with Privacy Quotes: * “We know that privacy is a fundamental right, and it goes with the fact that there's freedom and there's choice. You can choose what you share and what you don't share allows you to have the freedom to be yourself or to share what you want to with certain groups and individuals.” * “The other thing about the US is the idea of innovation. I was really drawn to the fact that in the US we don't mind being a little bit crazy and trying new things, and we have that ability to just try and build.” * “I think the US really can in fact be very powerful when it comes to privacy regulation by helping to drive that innovation in a way that helps consumers feel they can manage their data better and give them choices.” * “Privacy isn't just state by state or country by country. It's truly international. We know that data transcends borders, and I think there's also this element that privacy has always been a team sport.” * “Privacy isn't just about regulation, it's about culture. It's about your own perceptions, how you value privacy, and I think it becomes harder and harder to actually find an approach that works for everyone or majority of the time works for everyone unless you do have these international cooperations, and I think the ultimate decision really has to come down to what the consumers want.” * “What we've started seeing now is that actually, privacy reaps benefits for business because the cleaner your data, the more you can do with it, the more transparent you can be, the more people trust you, the more that you share, the more people actually want to find out about you.” Episode Resources: * Rachael Ormiston on LinkedIn [https://www.linkedin.com/in/rachael-ormiston/] * Osano Website [https://www.osano.com/] Hosted by Arlo Gilbert, author of The Privacy Insider Book [https://www.osano.com/l/the-privacy-insider]. The Privacy Insider Podcast is handcrafted by our friends over at fame.so [https://fame.so/?utm_medium=podcast&utm_source=bcast&utm_campaign=nonprofit-connect-with-matt-barnes].