How to Drive Transformation in a Change-Averse Industry

Building a Culture of Agility to Pivot and Accelerate Growth

In this episode of Thoughts for Tuesday, we sit down with Antonio Pietri, CEO of Aspen Technology. Antonio talks about how he built his career to lead him to the CEO chair. He also discusses the importance of building resiliency and how he created a culture of disciplined agility to lead his team to pivot and innovate the customer experience to navigate successfully through the pandemic and beyond.

How High-Performing Teams Operate to Create the Extraordinary Together

In this episode, Suzanne Bates sits down with Sandi Fenwick, CEO of Boston Children’s Hospital, the world's largest, and leading center of pediatric medical, and health research. In addition to celebrating their 150th anniversary, Boston Children’s was just named the number 1 children’s hospital in the nation by US News and World Report for the sixth year in a row. Sandi talks with us about the challenges she faces day-to-day leading a hospital with over 12,000 employees. She also shares with us the immense amount of rapid change and discovery that Boston Children’s sees daily and the importance of having effective communication techniques to ensure all operations run smoothly.

The Importance of Building Trust to Drive a Growth Strategy

In this episode, Suzanne Bates sits down with Gary Ambrosino, President and CEO of TimeTrade, a high growth tech company on the leading edge of the online appointment scheduling wave. Since taking over as CEO in 2014, Gary has been able to grow TimeTrade at a 30% growth rate year over year. Gary shares his views on the importance of brand loyalty and creating a “trust equation” between the buyer and seller, how developing a clear vision that team members can get behind is critical to any business’s success, and how minimizing risks and building trust within teams should be priorities for any CEO.

How to Drive Transformation in a Change-Averse Industry

In this episode, Suzanne Bates sits down with Jack Roche, CEO of The Hanover Insurance Group, a property and casualty insurer. Prior to being named CEO, Jack ran Hanover’s biggest line of business and was part of a ten-year plan to transform the company. Now after a year as the CEO of The Hanover, Jack shares with us how he has been able to drive transformation in an industry not know for its appetite for change. He also discusses how to differentiate yourself in a crowded marketplace and shares his perspective on rising through the ranks to become a chief executive officer.

Developing Your Vision: How to Use it to Unlock Growth

In this episode, Suzanne Bates sits down with Ralph Dangelmaier, CEO of BlueSnap, an E-commerce payment services provider. After leaving ACI Worldwide where he grew the company’s revenue from $300 to $900 million, Ralph started his own business, Bluesnap. Ralph shares with us why he decided to stop climbing the corporate ladder and become an entrepreneur, what aspects of his leadership style have led to BlueSnap’s immense growth, and the importance of earning your team’s buy-in on the company’s vision.