Top Voice Podcast with Michael J. López
Michael interviews Brian Elliott, CEO of Work Forward and former Google and Slack executive, about AI and the future of work through a human-centered lens. Elliott explains how his Future Forum research on workplace flexibility evolved into AI-focused advising, arguing that technology and policies are tools and the real work is alignment, culture, and motivating diverse teams. They discuss research showing most leaders say AI speeds work but few can prove ROI, often due to output over outcomes, poor goal alignment, and “AI work slop.” Elliott shares examples from Zapier, Guild, and Anthropic using outcome scorecards, training, leadership participation, and pathways for roles. They warn against performance-review metrics tied to AI usage and emphasize team-based learning, empathy, time for training, and listening to employees. Timestamps: 00:24 Welcome and Setup 01:23 Meet Brian Elliott 02:07 From Remote to AI 03:44 Culture Over Tools 05:24 AI ROI and Alignment 07:56 Approach Goals and Pathways 11:09 Engagement and Meta Backlash 13:45 Gen X Leadership Moment 17:18 Practical Catch Up Tactics 19:23 Performance Reviews Trap 22:15 Expertise Identity and Judgment 25:50 Empathy Time and Training 29:50 Future of Transformation 32:17 Key Takeaways and Wrap 34:08 Closing Connect with Brian: https://www.linkedin.com/in/belliott/ https://theworkforward.substack.com https://www.workforward.com Michael's National Workforce Study on Change Management: https://www.michaeljlopez.coach/research
70 Episoder
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