From brief to broadcast
Email inboxes are crowded. Social feeds are saturated. So where do digital brands go next? In this episode of From Brief to Broadcast, Andrew Curran, Founder of Arc X-Media and Zap~Post, explains how data-driven, automated direct mail is helping brands reconnect with customers, and why offline channels are outperforming digital at critical moments. A practical conversation about CRM, AI, attribution, and the future of omnichannel marketing. Show Notes: 00:00 Why digital brands are adopting direct mail 01:30 Andrew’s entrepreneurial journey 03:55 What Zap~Post is and how it works 06:00 Turning digital behaviour into physical mail 08:20 Tracking performance and ROI 11:45 Digital saturation and customer fatigue 15:40 The role of AI in CRM platforms 18:00 Solving creative challenges with AI 22:40 What’s next for Zap~Post 25:10 The future of direct mail marketing About Andrew: Andrew's LinkedIn: https://www.linkedin.com/in/andrewjcurran/ ZAP~POST: https://zappost.com Connect with us: LinkedIn: https://www.linkedin.com/company/eight-group-print-and-marketing-solutions/
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