0012 - Answer the Phone: The Simplest Business Lesson I Ignored Too Long

0014 - The Hard Truth About Time, Pricing, and Burnout

This episode is a hard and honest conversation about burnout, boundaries, and why I’m stepping back.I talk openly about the real cost of running a business, building a community, and giving away too much time for too long. Not just financially, but emotionally. This is why I moved everything back to Patreon, why I’m pulling back in some areas, and why valuing your time and pricing correctly matters more than most people want to admit.If you’re feeling overwhelmed, burned out, or stuck working nonstop without getting ahead, this episode is for you. There is hope, but it starts with valuing your time.✨Helpful Links:Patreon: https://dtnay.com/supportFacebook group: https://dtnay.com/fbgroupWebsite: https://timetomakesomething.comPayment Processor: https://dtnay.com/paymentsMy CRM: https://dtnay.com/ghlAmazon Store: https://dtnay.com/amazonSome links are affiliate links. I may earn a small commission at no extra cost to you.

0013 - Outsourcing, Equipment, and Long-Term Growth

In this episode, I sit down with David from B5 Creative to talk through something almost everyone in print and promotional products wrestles with at some point: equipment. When to buy it, when to outsource, and how those decisions actually affect the business long term. We get into what it’s really like balancing a full-time job while running a print business, why owning every machine isn’t always the answer, and how our thinking around equipment has changed over time.We also talk about education, relationships, and why being a problem-solver for your customers matters more than having the latest gear. A lot of this conversation comes back to playing the long game, building trust, and focusing on sustainable growth instead of chasing every new opportunity or shiny machine. It’s not a sales pitch or a highlight reel, just an honest conversation between people actually in it.Video Sponsor: FireSprintNeed a wholesale supplier for yard signs, stickers, or foamcore? FireSprint.com offers free shipping on their most popular products. Join their nationwide network of resellers at https://dtnay.com/firesprint. Use my coupon code DNSCURE to get 10% off your first order up to $500. FireSprint.com is a trade-only supplier.✨Helpful Links:Patreon: https://dtnay.com/supportFacebook group: https://dtnay.com/fbgroupWebsite: https://timetomakesomething.comPayment Processor: https://dtnay.com/paymentsMy CRM: https://dtnay.com/ghlAmazon Store: https://dtnay.com/amazonSome links are affiliate links. I may earn a small commission at no extra cost to you.

0012 - Answer the Phone: The Simplest Business Lesson I Ignored Too Long

Phones are one of the most overlooked parts of running a small business, and for a long time, mine was a problem. In this episode of the PrintFam Podcast, Daniel from CLT Geek and I talk through why I hate answering the phone, how spam calls and interruptions kill focus, and why not answering calls absolutely costs you real business.We break down a simple, affordable phone setup using GoHighLevel, a cordless analog phone, and an ATA adapter, plus when it makes sense to use a live answering service instead of hiring in-house. The takeaway is simple: just answering the phone can win you business you never expected. We also talk about automation, text options, and how to stop the owner from being the bottleneck.GoHighLevel (CRM + phone system) - https://dtnay.com/ghlATA adapter (analog telephone adapter) - https://dtnay.com/ataCLT Geek (Daniel’s company) - https://www.cltgeek.com/#7✨Helpful Links:Website: https://timetomakesomething.comPayment Processor: https://dtnay.com/paymentsMy CRM: https://dtnay.com/ghlAmazon Store: https://dtnay.com/amazonSome links are affiliate links. I may earn a small commission at no extra cost to you.

0011 - Profit, People, and Simplifying Everything

In this end-of-year episode of the PrintFam Podcast, I’m joined by my co-host Daniel Pentecost for an honest wrap-up of the year. We talk about exiting a business arrangement, resetting goals, what it really means to be profitable, and why paying yourself actually matters. Revenue didn’t hit a million, but the business stayed in the black, the team got stronger, and the direction is clearer than ever.We also dig into simplifying operations, selling equipment, building a team that cares, launching fulfillment services, growing the Time to Make Something community, and navigating the mental side of running a business in public. If you’re building something, struggling through a transition, or trying to figure out what “success” actually looks like, this one’s for you.✨Helpful Links:Website: https://timetomakesomething.comPayment Processor: https://dtnay.com/paymentsMy CRM: https://dtnay.com/ghlAmazon Store: https://dtnay.com/amazonSome links are affiliate links. I may earn a small commission at no extra cost to you.

0010 - How Small Promo Shops Beat Big Online Sellers

Big online promo companies can afford loss leaders, massive marketing budgets, and misleading “starting at” pricing. Small businesses can’t, and shouldn’t try to compete that way.In this episode of the PrintFam Podcast, I’m joined by Daniel Pentecost from CLT Geek to break down how small promo businesses actually win: selling value instead of price, educating customers, saying no to bad-fit jobs, and becoming a trusted advisor instead of an order taker. We also talk about using buying groups like WePromo, leveraging online competitors to your advantage, and why cheap promo often does more harm than good.Join WePromo for Free - https://dtnay.com/wepromo✨Helpful Links:Website: https://timetomakesomething.comPayment Processor: https://dtnay.com/paymentsMy CRM: https://dtnay.com/ghlAmazon Store: https://dtnay.com/amazonSome links are affiliate links. I may earn a small commission at no extra cost to you.