Between Sessions with Berries
You are spending money on marketing, but if someone asked you which ad, directory, or referral brought in your last three clients, could you actually answer? Most practice owners can't, and that single blind spot quietly shapes every decision they make about where to invest next. In this episode of Between Sessions with Berries, Kym sits down with Joshua Brummel, co-founder of TherapyFlow, who has managed over 3 million dollars in ad spend and worked with thousands of practices over the past seven years. Joshua breaks down how to finally see where your clients come from, why AI search may be saying things about your practice you don't even know about, and what a CRM actually does that your EHR never will. If marketing has felt like guesswork you fund on a hunch, this conversation gives you a clearer way to think about it. In This Episode, We Cover: * The golden referral ratio that tells you when it is time to grow your marketing. * The three channels still driving new clients for private practices. * How AI search like ChatGPT pulls information about your practice, accurate or not. * Why a decade-old review can quietly damage your brand reputation without your knowledge. * The people, process, and proof framework for showing up clearly online. * What a CRM does that an EHR does not, and the four signs you need one. * The context ratio Joshua uses to get content that does not sound generic. Connect with Joshua Brummel: Website: https://mytherapyflow.com/ [https://mytherapyflow.com/]Instagram: https://www.instagram.com/joshuabrummel/ [https://www.instagram.com/joshuabrummel/]Linkedin: https://www.linkedin.com/in/joshua-brummel/ [https://www.linkedin.com/in/joshua-brummel/] ______________ Join the Berries Community - A dedicated space for mental health clinicians to connect, share insights, and grow together. Look for Berries AI Official Community on Facebook at www.heyberries.com/community [http://heyberries.com/community] Brought to You By Berries: Ready to stop dreading your notes? Berries is your AI assistant for mental health professionals. Save time, stay compliant, and get back to the work you love. Learn more at heyberries.com [https://heyberries.com].
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