Selling Your MSP Without Losing Its Legacy - Keith Mintzer l Beyond the Firewall Ep. 37

Why Compliance Can’t Be an Afterthought for AI - Dr. Claire Odogbo l Beyond the Firewall Ep. 38

In this episode, Dr. Claire Odogbo shares insights on compliance, AI integration, and the future of regulation in a rapidly evolving technological landscape. Discover how her platform Riscofia is transforming compliance management for businesses of all sizes. key topics What is compliance and why it matters for all businesses How AI is used to automate and enhance compliance processes The importance of data privacy and security in AI applications Differences in compliance regulations between the US and Canada Strategies for small and mid-sized businesses to implement compliance The role of leadership in embedding compliance into organizational culture Risks and guardrails in AI deployment and data management Future trends in AI regulation and ethical considerations

Selling Your MSP Without Losing Its Legacy - Keith Mintzer l Beyond the Firewall Ep. 37

In this insightful interview, Keith Mintzer from Fast Start Go shares expert strategies on modern sales techniques, hiring practices, and the evolving landscape of sales in the tech industry. Discover how to build effective sales teams, leverage AI tools, and develop a consultative sales approach to thrive in today's competitive market. * Challenges in hiring salespeople in the tech industry * The importance of a consultative sales approach * Leveraging AI tools for sales efficiency * Building a strong sales onboarding process * Creating a positive sales culture

Selling Your MSP Without Losing Its Legacy - Roopak Majmudar l Beyond the Firewall Ep. 36

In this episode, Rupak Majmudar shares his journey from tech startups to acquisition entrepreneurship, discussing the evolving landscape of business exits, private equity impacts, and strategic acquisition insights. * Journey from tech startups to acquisition entrepreneurship * Impact of private equity on small businesses * Strategies for business valuation and exit planning * Importance of culture and relationships in acquisitions * Deal structuring and incentives for sellers and buyers * The role of community and networking in M&A * Adapting to technological shifts like AI in IT services * Emotional readiness for business exit

Why Business Growth Breaks Without Better Systems - Lee Hodgins l Beyond the Firewall Ep. 35

In this episode, Lee Hodgins shares insights on how small and medium-sized business owners can navigate messy growth, build trust, and leverage strategic coaching to scale effectively. We explore practical strategies for operational excellence, leadership development, and preparing for AI-driven future changes. * Messy growth stages and how to navigate them * Strategic positioning and operational challenges * The importance of trust and delegation in leadership * Using coaching to identify and resolve bottlenecks * Preparing for AI and automation impacts on business * The shift from entrepreneurial to CEO mindset * Effective process documentation and training * Recognizing and acting on trigger points for growth

Supply Chain Disruption Is Now a Business Risk : Plan Before It Breaks l Beyond the Firewall Ep. 34

In this episode, Erez Zevulunov interviews Pina Melchionna, President of the Canadian Institute of Traffic and Transportation (CITT), about the evolving landscape of supply chain and logistics. They discuss the impact of COVID-19, geopolitical conflicts, technological innovations like AI and robotics, and the importance of resilience and sustainability in modern supply chains. key topics * Impact of COVID-19 on supply chains * Shift from just-in-time to just-in-case inventory * Global realignment and nearshoring * Vulnerabilities in transportation, warehousing, and planning * The role of AI, robotics, and blockchain in logistics * Sustainability as a competitive advantage * Talent and leadership in logistics 4.0 * The future of autonomous vehicles and drones