Unlocking The Future - HelixGPT And Customer Success

Empowering Voices: Celebrating Women in Technology & International Women’s Day

Hosted by Samantha Hudson Dos Santos Figueira, today’s episode is extra special because we’re celebrating International Women’s Day! We're excited to welcome 11 remarkable women from BMC who will be sharing their experiences, insights, and vision for the future of women in tech. Be ready to listen to interesting conversations related to breaking barriers, role of diversity in workplace, mentorship and advocacy, challenges and triumphs, and outlook for the future.

Greener Technology, Better Tomorrow

Hosted by Samantha Hudson Dos Santos Figueira, in this podcast episode, we tackle a critical issue: Green IT. What is it, why does it matter, and how can organizations implement sustainable IT practices to create a balance between advancing technology and protecting our environment. Joining us in this episode are four BMC SMEs bringing unique perspectives and expertise to the table: Michelangelo Gioia – Principal Solutions Engineer, Christopher Warwicker – Customer Success Director, Uwe Flagmeyer – Sr Manager, Solutions Engineering and Manuel Moreno – Sr Principal Value Engineer. For related information, you can watch Michelangelo Gioia’s recent webinar: https://www.bmc.com/webinars.html and visit the YouTube channel: @bmctruesightcapacityoptimi1705.

Evolution of BMC Professional Services

Hosted by Samantha Hudson-dos Santos Figueira, in this podcast episode, we’ll be joined by Jamie Thompson (VP Professional Services - Digital Service Management) and Howard Brown (AVP Professional Services IZOT - Mainframe) delving into the exciting evolution of BMC Professional Services. They will share their views on key industry trends and shifts observed in recent years, how BMC Professional Services is adapting to these trends, key priorities for our teams in the coming years, and much more.

Unlocking The Future - HelixGPT And Customer Success

In this episode, we will dive into BMC HelixGPT and understand how it’s transforming the way customers interact with BMC solutions. Be ready to listen to interesting conversations related to its key features, capabilities, real-life examples, and much more. Host: Samantha Hudson-dos Santos Figueira Guests: Anthony Okumura, Sr. Product Director; Malik Underwood, Manager Practice Lead; and Des Sanders, Sr. Principal Solutions Engineer

AIOps Meets Real World IT Operations Management and Why You Should Care

In this episode, we’ll be talking about AIOps and transforming IT Operations with BMC. We will discuss about AIOps—what it is, why it matters, and how AIOps is transforming IT Operations for organizations around the world. We will also explore the latest advancements in IT Operations and Customer Success with BMC. Host: Samantha Hudson-dos Santos Figueira Guests: • Simon Crabtree, AVP Consulting Services • Hugo Gracia, Sr Director Customer Success • Yaron Front, Product Director