What Homeowners Actually Want From Contractors (New Survey Data) | Zac Dearing

What Homeowners Actually Want From Contractors (New Survey Data) | Zac Dearing

What do homeowners actually want when they're buying an HVAC system, a water heater, or any major home service? In this episode of Can't Stop the Growth, Chad Peterman sits down with Zac Dearing, CEO of Mantel, to break down brand-new survey data from verified home service buyers, and the results contradict almost everything the industry believes. The headline: 69% of homeowners said price was NOT the most important factor in their decision. So what is? Zac and Chad dig into the data on reputation, responsiveness, choice, and the "shopping experience" that separates the contractors homeowners choose from the ones they ghost. Resources from the episode: Homeowner survey: usemantel.com/survey Six data-backed sales tactics: usemantel.com/tactics Learn more about Mantel: usemantel.com Subscribe to Can't Stop the Growth for more conversations with the leaders elevating the home service industry. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/

How to Scale a Home Service Business to $260M Without Big Goals | Paul Kelly

What does it take to build a $260 million home service company in one market? In this episode of Can't Stop the Growth, Chad Peterman sits down with Paul Kelly, founder of Parker & Sons, to break down the exact philosophy behind one of the largest single-brand HVAC, plumbing, and electrical companies in America. Paul grew Parker & Sons from $7 million in 2004 to over $260 million today, almost entirely in the Phoenix market. But the surprising part? He's not a big-goals guy. He doesn't believe in chasing massive numbers. He calls his approach "success by a thousand little things," getting one percent better at one thing every single day until you wake up running a quarter-billion-dollar business. Paul also gives an inside look at Raising Goats, his exclusive coaching program for home service contractors. Limited to 32 contractors per cohort, the next class is November 9-12 in Scottsdale, Arizona. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Raising Goats: https://raisinggoats.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/

You Don't Need More Leads, You Need Better Systems

Are you spending more money on marketing but still not seeing the growth you expected? In this episode of Can't Stop the Growth, Chad Peterman sits down with George Eliadis, Co-Founder & CEO of ProBook, to discuss why most home service companies don't actually have a lead problem, they have a systems problem. From dispatching and customer experience to AI, automation, and operational efficiency, George breaks down how contractors can generate more revenue from the leads they already have before spending another dollar on marketing. Free Coaching for Home Service Pros: https://cantstopthegrowth.com/ Connect with Chad: LinkedIn: https://www.linkedin.com/in/chad-m-peterman/ Facebook: https://www.facebook.com/chadmpeterman Learn more about: Chad Peterman - https://chadmpeterman.com/ Peterman Brothers - https://www.petermancareers.com/ The People Forward Network - https://peopleforwardnetwork.com/

To the Point: Blue Collar Success with a Masterclass in Operational Excellence

Blue collar grit meets boardroom-level execution in this powerful conversation on what it really takes to build a home services business that lasts. Chris and Chad sit down with Chris Crew, President of Blue Collar Success Group, to unpack his journey from dropping out of school and becoming an electrician at 16 to helping grow an electrical service company from $3 million to a $30 million run rate. Chris shares the operational truths contractors cannot afford to ignore: pricing correctly, building a real sales system, protecting gross margin, training year-round, and resisting the temptation to chase shiny tools before mastering the basics. From weekly skill practice to implementing AI with purpose, this episode is a masterclass in disciplined growth for home service leaders who want profit, performance, and people moving in the same direction. If you're ready to stop guessing, tighten your operations, and build a business that can grow without losing its soul, this one gets straight to the point. Additional Resources: Listen to To the Point [https://podcasts.apple.com/us/podcast/to-the-point-home-services-podcast/id1496811695], wherever you get your podcasts! Learn more about To the Point [https://rynoss.com/to-the-point-home-services-podcast/] Subscribe to CSTG on YouTube! [https://youtube.com/@cantstopthegrowth?si=WNfHy3q6IKDLIotx] Connect with Chris on LinkedIn [https://www.linkedin.com/in/chrisyano/] Chad on LinkedIn [https://www.linkedin.com/in/chad-m-peterman/] Chad Peterman | CEO | Author [https://chadmpeterman.com/] Follow PeopleForward Network on LinkedIn [https://www.linkedin.com/company/peopleforward-network] Learn more about PeopleForward Network [https://peopleforwardnetwork.com/] Key Takeaways: * Price correctly before chasing growth. * Sales systems start with company culture. * Gross margin problems hide in operations. * Train year-round, not just slow seasons. * Technology fails without proper implementation.

Replay: Five Foundations of Influence

Influence is not a title, a tactic, or a talent reserved for a select few. It is the daily choice to lead yourself well, care deeply, and create the kind of trust people actually want to follow. Chad breaks down the five foundations of influence every leader can start practicing today: integrity, empowerment, ownership, listening, and a positive attitude. With his signature directness and practical wisdom, Chad reminds us that leadership is a long game, and the real work starts with what we can control. From writing thank-you notes to preventing fires instead of fighting them, this episode challenges people-first leaders to stop chasing results alone and start building the influence that makes sustainable growth possible. Additional Resources: Subscribe to CSTG on YouTube! [https://youtube.com/@cantstopthegrowth?si=WNfHy3q6IKDLIotx] Connect with Chad on LinkedIn [https://www.linkedin.com/in/chad-m-peterman/] Chad Peterman | CEO | Author [https://chadmpeterman.com/] Learn more about the Peterman Brothers [https://www.petermancareers.com/] Follow PeopleForward Network on LinkedIn [https://www.linkedin.com/company/peopleforward-network] Learn more about PeopleForward Network [https://peopleforwardnetwork.com/] Key Takeaways: * Influence starts with leading yourself first. * Integrity builds the trust people follow. * Empowerment prevents fires before they start. * Ownership removes blame and creates progress. * Positive attitude multiplies leadership influence.