Consumer Hacks with Wendy Knowler
In South Africa, fully understanding your insurance policy isn't just good sense — it's your legal right. So, to avoid heartbreak at claim stage, ask these five questions before signing: 1.What exactly am I covered for? 2. What is excluded? Read carefully, because exclusions are often buried in technical language after pages of benefits. 3. What excess will I pay? An affordable-looking premium means nothing if the excess makes claiming impossible. 4. How does the claims process work? 5. And critically: what conditions could invalidate my cover? Something as seemingly minor as an inadequate tracking device, or attending one work meeting in your personal vehicle, could see your claim flatly rejected.
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