Courtside Conversations with Emile
In this video, I host a live Q&A session with franchise owners across the Little Boomers Basketball network. One franchisee lands her first Gold VIP membership, and we explain how to account for that revenue on your P&L. We also cover handling a parent who wants a single casual class instead of a full term, why makeup classes don't roll over, "hide membership" vs. cancelling an enrolment, and a tricky RMS booking issue where the site shows spots available but says "zero left." Additionally, we also cover invoicing vacation care deposits, daycare free trial follow-up timing, the 4.75% minimum wage increase, and billing issues that come up when transferring members between programs at different price points. These sessions allow the network to stay aligned, address real operational concerns, and ensure each franchisee is confident running their business day to day. It's a behind-the-scenes look at how franchise owners manage enrollments, accounts, and day-to-day operations. If you're a current or aspiring franchise owner, this session provides practical insights on running a smooth, profitable franchise. Subscribe for more insights on franchising, business growth, and running a successful kids sports program.
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