EDUCAUSE Rising Voices

Reimagining Onboarding for Student Help Desk Teams

28 min · 7. Mai 2026
Episode Reimagining Onboarding for Student Help Desk Teams Cover

Beschreibung

Purdue developed a structured onboarding program for student help desk employees. Their structured, collaborative onboarding programs are transforming student help desk roles. Through course-based training, mentorship, and real-world practice, student employees gain confidence and cross-campus awareness—leading to stronger IT support and better preparation for future careers. ---------------------------------------- Hosted on Acast. See acast.com/privacy [https://acast.com/privacy] for more information.

Kommentare

0

Sei die erste Person, die kommentiert

Melde dich jetzt an und werde Teil der EDUCAUSE Rising Voices-Community!

Loslegen

2 Monate für 1 €

Dann 4,99 € / Monat · Jederzeit kündbar.

  • Podcasts nur bei Podimo
  • 20 Stunden Hörbücher / Monat
  • Alle kostenlosen Podcasts

Alle Folgen

27 Folgen