From Fear to Fun - Efficient consultation - Empower patients
This episode explores how to connect with teenagers — a group who are neither children nor adults, and who require a completely different approach in the consultation room. Their brains are rewiring, their emotions feel overwhelming, and their deepest need is to appear independent and in control. We cover: * Why teenagers experience internal instability and protect themselves by acting “cool” * How their craving for independence makes needing a doctor feel like an insult * Why suppressing emotions is their default coping strategy * How to break the ice using humour, honesty, and the “Just be Odd” greeting * Why undermining your own authority helps them relax * How a painted facemask (or any playful oddness) can open the door to connection * How to use the first smile — or the absence of one — to build rapport * How to apply the SCARF model (Status, Certainty, Autonomy, Relatedness, Fairness) specifically for teenagers * Why giving them the upper hand stabilises their self‑image and increases cooperation Key takeaway: Teenagers need connection, autonomy, and dignity. When we meet them with humour, honesty, and the SCARF approach, their defensiveness softens — and the consultation shifts from tension to trust, from fear to fun.
79 Folgen
Kommentare
0Sei die erste Person, die kommentiert
Melde dich jetzt an und werde Teil der From Fear to Fun - Efficient consultation - Empower patients-Community!