Get NIST-y
AI can be wildly useful. It can also be a shiny button duct-taped onto your PSA, RMM, documentation platform, quoting tool, and possibly your coffee maker. This week on Get NIST-y, Jared and Mike talk about how MSPs can tell the difference between useful AI and vendor AI slop, plus what to ask before client data gets shoved into yet another “trust us bro” feature. Takeaways: - Useful AI should solve a real workflow problem, not create a paragraph you now have to babysit. - If you do not know where your data is going, you are not protecting it. - Read the MSA, DPA, privacy policy, subprocessors list, and AI terms before enabling AI features. - Vendors adding AI may be making a material product change, and your contract should matter. We answer: - How can MSPs separate useful AI from vendor AI slop? - What questions should MSPs ask before using AI features with client data? - Should vendors provide a separate DPA, AI addendum, opt-in, or click-through? - Is “trust us bro” now apparently a compliance framework? Submit your question: https://blacksmithinfosec.com/nisty/
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