HHC Session One - Intro to series

Interview with Steve Dickens

31 min · 14. Juni 2026
Episode Interview with Steve Dickens Cover

Beschreibung

Great interview with Steve Dickens, of SVMIC and past Chair of MGMA. His insights are exceptional and this entire episode is well worth you while to listen to. Insights on communication, delegation, retention, reduction of risk issues, and so much more.

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Episode My Story - 18 months in the healthcare system - outcomes and lessons Cover

My Story - 18 months in the healthcare system - outcomes and lessons

Owen Dahl shares his 18-month healthcare journey, emphasizing the impact of humanizing and efficiency in the healthcare system. He reflects on the diagnosis, treatment, complications, and challenges faced, highlighting the need for improved staff training and system interoperability. Takeaways * Humanizing and efficiency are not competitors, they're collaborators * System interoperability and staff training are essential for improving healthcare experiences Chapters * 00:00 Introduction to Humanizing Healthcare * 05:09 Complications and Hospitalization * 11:28 Health Outcome and Treatment Plan * 17:26 Reflection on Healthcare Experience * 26:29 Observations and System Gaps * 32:28 Interoperability and Staff Training

7. Mai 202634 min