In Search of Excellence, Island Style
What makes a great Realtor? According to Jasmine Bell and Kirsten Connell of Hawaiʻi Home Group, it's not about selling homes—it's about helping clients make confident, informed financial decisions. In this episode of In Search of Excellence: Island Style, Larry Gonzales sits down with two of Oʻahu's top real estate professionals to discuss what it means to put clients first. From military relocations and negotiating incredible deals to helping homeowners maximize equity through strategic renovations, this conversation is packed with practical advice for buyers, sellers, investors, and real estate professionals alike. Jasmine and Kirsten explain why they view themselves as a GPS for their clients—providing expert guidance while empowering buyers and sellers to make the decisions that best fit their goals. They also share how they built Hawaiʻi Home Group, why fiduciary duty is at the center of everything they do, and how long-term relationships matter far more than simply closing transactions. Whether you're buying your first home, relocating to Hawaiʻi, investing in real estate, or preparing to sell, you'll walk away with valuable insights that can help you make smarter financial decisions. In This Episode * Why fiduciary duty should come before commissions * How Hawaiʻi Home Group was built on trust and teamwork * The importance of educating—not selling—clients * Helping military and PCS families make smart housing decisions * Negotiation strategies that have saved clients tens of thousands of dollars * How renovations and project management can dramatically increase a home's value * Why staging and marketing are critical in today's Oʻahu market * Annual property reviews and treating your home like an investment portfolio * Giving back to the community through the Hawaiian Humane Society and local charities * Building lifelong client relationships that extend far beyond the closing table Episode Chapters 00:00 – Realtor GPS Mindset 01:55 – How Jasmine & Kirsten Got Started in Real Estate 06:58 – Building Hawaiʻi Home Group 10:34 – Fiduciary Duty Before Commissions 19:37 – Understanding the Client Before the House 22:21 – Military Relocation & Referral-Based Business 24:23 – Renovations That Create Equity 29:38 – Giving Back to the Community 36:27 – Winning in Today's Oʻahu Housing Market 42:43 – Why the Relationship Doesn't End at Closing 47:07 – Money, Relationships & Life Lessons 52:06 – Final Thoughts 🎙️ Enjoyed this episode? Subscribe to In Search of Excellence: Island Style on YouTube, and follow the podcast on Spotify and Apple Podcasts so you never miss a conversation with leaders who are raising the standard through purpose, values, and aloha. If this episode provided value, please leave a ⭐⭐⭐⭐⭐ review and share it with someone who could benefit from the conversation.
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