Office Hour
Four months ago, John Furner took the helm as CEO of Walmart Inc. after a lifetime at the company. Today, he’s steering a “people-led, tech-powered” transformation of the world’s largest retailer, which employs more than 2 million people worldwide. Furner has already centralized Walmart’s historically fragmented tech and product divisions under unified leadership in an attempt to supercharge enterprise-wide products and services—especially AI capabilities. As thousands of Walmart employees descend on Arkansas for the company’s annual Associates Week, Furner sat down for his first in-depth conversation in his new role. He discussed everything from leading through a moment of massive change to turning forklift operators and developers alike into AI builders.
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