Doing Well by Doing Good: Quality, ESG and Exceeding Expectations

Doing Well by Doing Good: Quality, ESG and Exceeding Expectations

Welcome back to Powered by Data. In our third episode, "Doing Well by Doing Good: Quality, ESG and Exceeding Expectations," join Christine Demetillo and Lisa Fontana as they share an inside look at MedPro's quality and sustainability journey. From pursuing four certification frameworks simultaneously (ISO 9001, ISO 27001, SOC 2 and the NIST Cybersecurity Framework) to navigating the alphabet soup of ESG reporting (CDP, EcoVadis, SBTi and more), the conversation explores why these initiatives have shifted from competitive differentiators to baseline expectations, how much overlap actually exists between quality and ESG and why most organizations are closer to being ready than they realize. We hope you enjoy! Time Stamps:  00:00 - Intro 01:01 - Why Quality and Sustainability Matter Now 04:58 - A Brief History of MedPro 06:36 -Formalizing Quality at Scale 08:01 - The Rise of ISO and SOC 2 Expectations 08:39 - Quality Frameworks 101 10:35 - Why Pursue Four Frameworks Simultaneously 12:16 - Behind the Scenes of an Audit 13:30 - Pivoting to Sustainability 14:32 - Defining Sustainability and ESG 16:18 - ESG Frameworks Explained 17:53 - Why ESG Accelerated So Quickly 19:06 - Is It Worth the Effort? 21:23 - The Benefits of Certifications in Action 23:39 - Working with an Audit Partner Year Over Year 25:15 - Where Quality and ESG Overlap 26:00 - Sustainability Milestones and RECs Explained 28:31 - Lightning Round 31:53 - Closing Thoughts Connect with our Presenters Christine Demetillo Product Specialist and ESG Subject Matter Expert linkedin.com/in/mary-christine-demetillo/ Lisa Fontana Director of Quality and Compliance linkedin.com/in/elizabeth-lisa-fontana/ About MedPro Systems We help Life Sciences and Healthcare companies drive better health outcomes by navigating complexity throughout their compliance and commercial operations. With tailored data, solutions and service, our nimble, dedicated team of industry veterans simplify every step of the journey, helping our customers move forward with confidence and precision. Learn More about MedPro Systems: MedProSystems.com

Global Transparency

Welcome back to Powered by Data. In our second episode, "Global Transparency Reporting," join MedPro Systems' panel, Scott McLean, Cristina List, Tenille Goodman and Jared Esposito, as they explore the increasingly complex world of global transparency reporting. From the misconception of U.S. Federal Open Payments (Sunshine Act) as a global standard to the nuanced requirements across Europe, Latin America and beyond, the conversation dives into where organizations struggle, how data privacy reshapes reporting and why the smartest path forward is starting with one country at a time and scaling success. We hope you enjoy! Time Stamps: 00:00 - Intro 01:03 - The U.S. as a Perceived Global Standard 04:45 - When Do Global Reporting Obligations Begin? 05:24 - Transparency Laws vs. Industry Codes 10:32 - Unusual Requirements Across Jurisdictions 18:52 - Data Privacy and GDPR 24:04 - Transparency Program Maturity Models 30:50 - Where Implementations Break Down 37:27 - One Country at a Time, A Smarter Implementation Strategy 42:06 - Closing Thoughts Connect with our Presenters: Scott McLean Executive Director, Sales linkedin.com/in/ScottMMcLean Cristina List, CPA, CCEP Director — Global Regulations and Report Development linkedin.com/in/cristina-list/ Tenille Goodman Compliance Advisor linkedin.com/in/tenille-goodman-ab39222/ Jared Esposito Vice President — Product linkedin.com/in/jared-esposito/ About MedPro Systems We help Life Sciences and Healthcare companies drive better health outcomes by navigating complexity throughout their compliance and commercial operations. With tailored data, solutions and service, our nimble, dedicated team of industry veterans simplify every step of the journey, helping our customers move forward with confidence and precision. Learn More about MedPro Systems: MedProSystems.com

Why Accuracy Matters

Welcome to our very first episode of Powered by Data. Join MedPro Systems panel - Scott McLean, Bryan Andrews, Dan Loeffler and Christine Demetillo as they unpackthe recent shifts reshaping the Life Sciences CRM landscape. From vendor migrations and consolidations to the rise of AI, the conversation explores why trusted, high-quality data has never been more critical. We hope you enjoy! Chapters 0:00 - Welcome and introductions 1:09 - The shifting CRM landscape and arising data challenges 5:40 - How vendors differ in their approach to data in this new era 11:50 - The evolving role of AI in compliance and accuracy management 16:05 - The pain points with industry consolidation and a closed ecosystem 23:12 - What we’re seeing our customers prioritize during this time of transition 28:35 - What Life Sciences leaders are weighing in on the choice between Salesforce and Veeva 36:45 - The benefits of an organization making its CRM decision early 43:45 - Closing Connect with our Presenters: Scott McLean Executive Director, Sales LinkedIn.com/in/ScottMMcLean Bryan Andrews Senior Director BD & Partnerships Linkedin.com/in/BryanRAndrews Dan Loeffler Vice President – Customer Experience Linkedin.com/in/DanLoeffler Christine Demetillo Product Specialist Linkedin.com/in/Mary-Christine-Demetillo About MedPro Systems: We help Life Sciences and Healthcare companies drive better health outcomes by navigating complexity throughout their compliance and commercial operations. With tailored data, solutions and service, our nimble, dedicated team of industry veterans simplify every step of the journey, helping our customers move forward with confidence and precision. Learn More about MedPro Systems: MedProSystems.com