Sean Warren Koole
In this podcast episode, Len Ward from Commexis breaks down how AI is changing marketing. We talk about why CAC and LTV matter more than ROAS, and how to move from searching for answers to getting instant solutions with AI. You'll hear how to budget for AI, get your data ready, and use chatbots to help your business. We also look at Google vs. ChatGPT, wearables, privacy, and share simple ways to lower your acquisition costs and increase LTV. You'll get real examples, step-by-step tips for using AI tools, and clear advice to avoid common ROAS mistakes as marketing keeps changing. Chapters: 00:00 - From Wall Street to E-Commerce to AI 02:04 - ROAS vs. ROI: CAC, LTV and Baseline Ratios 05:56 - AI to Cut Bottlenecks and Content Costs 12:37 - Chatbots and Operations That Cut CAC 13:09 - AI for Sales and Support 17:17 - What AI Costs SMEs: People and Accuracy 25:47 - From Search to Solve My Problem 27:10 - Google vs. ChatGPT and Wearable OS 33:03 - Organize Your Data for LLMs 37:29 - Perplexity, PPC and Monetization 42:50 - Always-on, Privacy and Medicine Connect with Len: - https://commexis.com - https://www.linkedin.com/in/lenward
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