Banking the Future: AI, Customer Experience & Product-Led Growth

Banking the Future: AI, Customer Experience & Product-Led Growth

In this episode, Madeline Fredin, Vice President of Partnership Strategy for Alloy Labs, explores how product-led growth is transforming community banking and fintech, and why delivering exceptional customer experiences has become a critical competitive advantage. The conversation dives into how AI is reshaping productivity, operational scale, and innovation across financial services. From emerging fintech strategies to the future of community banking, this episode offers an insightful look at how financial institutions can adapt, grow, and stay relevant in an increasingly AI-driven world.

Inside the Next Chapter of Payments: Policy, Fintech; and Innovation

In this episode, we’re joined by Brian Tate, President and CEO of the Innovative Payments Association, to discuss where payments policy and innovation are headed next. A graduate of Howard University with experience at the Financial Services Roundtable during the post-crisis reform era shaped by the Dodd-Frank Wall Street Reform and Consumer Protection Act, Brian draws on decades inside Washington to unpack what’s coming for fintech, prepaid products, and the broader banking ecosystem. From regulatory modernization to emerging technologies, he shares his outlook on the opportunities and challenges that will define the next chapter of the payments revolution. Brian Tate, CEO, Innovative Payments Association Brian C. Tate is president and CEO of the Innovative Payment Association. A native Marylander, Brian is a graduate of the Howard University School of Law and is licensed to practice in the state of Maryland and the U.S. Supreme Court. In addition, Brian has an M.A. in political management from The George Washington University, and a B.A. in political science from King’s College (Pa.). Brian was also a White House intern during the Clinton administration in 1996.

Wealth Beyond Money: Building Security, Choice, and Control

This episode explores the mission of advancing financial stability and generational wealth for traditionally underserved individuals and families through the lens of  founder and CEO of The Savings Collaborative Barbara Freeman. The conversation highlights her global career in finance, consulting, and development, and how her personal experiences with financial uncertainty and deeply held values around fairness shaped the founding of the Savings Collaborative. Barbara shares how her work bridges systems, education, and economic opportunity to address the everyday financial fragility faced by working families, ultimately reframing wealth not just as money, but as security, choice, and control over one’s life. Bio: Dr. Barbara Freeman is the founder and CEO of The Savings Collaborative. She combines her global experience in finance, education, and social impact to help people and communities expand opportunity. She is also a senior consultant to the World Bank, where she focuses on technology and innovation in education. She was a Visiting Scholar at UC Berkeley and is a certified financial counselor. Barbara created award-winning digital learning tools for English learners and students with special needs, making learning more accessible and engaging for diverse students. Earlier in her career, she helped pioneer one of the first global derivatives portfolios as a currency options dealer with UBS and HSBC, and co-founded KPMG Consulting’s Risk Management practice in Asia, building it into a 400-person team.

Gamifying Financial Literacy: Preparing the Next Generation for Financial Wellness with Modak

In this episode of Social Currency, hosts Tyler Seydel and Eric Schurr speak with Madhu Yalamarthi co-founder and CEO of Modak — a fintech platform empowering families to teach financial literacy through gamification. Madhu shares how Modak is helping teens build smart money habits using real-world tools like debit cards and paycheck simulations. He also opens up about his personal journey from a small farming village to Stanford and venture capital, and how that shaped his mission to use business and technology for social impact. This conversation dives into why financial literacy is not just about money, but about empowerment, equity, and preparing the next generation for a better future.

Unapologetic Leadership: Empowering Women and Disrupting the Status Quo

In this empowering episode of Social Currency, Eric Schurr and guest host Maria Wilkison sit down with Kristi Hemmer, and dive deep into real-world solutions for closing gender equity gaps and building confident leaders. Kristi—founder of the Academy for Women’s Empowerment (AWE), author, experienced educator, and certified social entrepreneur—shares a robust toolkit built from 20+ years of classroom experience and a mission to disrupt systems that hold girls and women back.