Why eye contact matters

Why eye contact matters

This month, we're talking about eye contact. We've all heard we should look at people as we speak, but what exactly does that mean? How long do we look at them? How do we move when there are multiple people to look at? If it feels awkward to the speaker, does it come across awkward to the listener? All great questions. Here's what we unpack: 1. Why eye contact matters 2. What does your eye contact communicate 3. How to vary it based on the setting/situation 4. When and how to practice it

Overcoming Communication Anxiety

We're talking communication anxiety this month. Nervousness is an age-old topic that we really can't discuss enough. This month, we'll cover: 1. Common causes of communication anxiety 2. What it can look and feel like to the speaker and audience 3. Ways to manage the feeling in the moment 4. Some long-term approaches to alleviating nerves

Persuade without being pushy

In today's episode, we're discussing persuasion at work. It's an element of many people's jobs, so understanding its importance and how to create a safe and comfortable space for persuasion to live is important. Here are a few things we'll discuss: 1. Persuading is not convincing; it's alignment 2. Know what your audience wants or needs (one we always talk about) 3. Create credibility by asking questions and listening just as much as you talk 4. Knowing when to take a step back and maintain your image/trust If people leave agreeing but not acting, persuasion didn't happen.

Setting SMART Goals using clear communication

It's January, so of course, everyone is focused on goal-setting for the year to come. As you plan your goals out, consider a few things: * Set SMART goals (specific, measurable, achievable, relevant, and time-bound) * Be realistic - lofty goals are fine, but know how you're going to get there * Communicate your goal(s) clearly to yourself and others * Check in often and reflect on how the goal is going - make changes if necessary Going in with a plan helps breed success. Understanding that failure is sometimes part of a goal creates consistency in showing up. Being clear and reflective with yourself allows room for adjustments or getting back on track.

How to be clear, concise & stay on message

Some people can captivate an audience when they speak. Others, the audience walks away while they're still speaking. Many factors can influence this, but one key determinant of audience engagement is the speaker's ability to stay on message. Being clear and concise is a skill. It's important to understand: 1. Why it can be so difficult to accomplish 2. Understanding what your audience wants or needs 3. Knowing what point you're trying to make 4. The ability to practice purposefully In this episode, you'll hear how you can approach the coming holidays with clear, concise, and on-message conversations.